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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
12 Feb 2024
Verified reviewThe whole process from booking online to getting our equipment in store was extremely painless. The guys in the shop couldn’t have been more helpful and we were in and out in less than 20 minutes - I would thoroughly recommend skimium
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A. A.
12 Feb 2024
Verified reviewFast efficient service
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A. A.
12 Feb 2024
Verified reviewThe store seemed to be surprised by our arrival, had no record of a skimium booking and had to ask us if we had paid the full amount or just a deposit. Having said that they took us at our word and quickly provided our equipment. On returning the equipment they asked our name but had no record of renting it out! This does make us somewhat worried that there may be some comeback if they have a problem in future. Service was efficient enough but perfunctory, didn't feel we were particularly welcomed. Equipment was OK skis could have done with a wax and edging. Having said we didn't have to wait, was the quickest service I can remember.
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A. A.
12 Feb 2024
Verified reviewPrompt and efficient. The most comfortable boots ever after 23 years at Francis Blanc.
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A. A.
12 Feb 2024
Verified reviewGreat service
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A. A.
12 Feb 2024
Verified reviewHelmet hurt after wearing, quickly exchanged for a better fitting one. No quibbles.
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A. A.
12 Feb 2024
Verified reviewGreat asked lots of questions
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A. A.
7 Feb 2024
Verified reviewVery efficient and friendly
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A. A.
7 Feb 2024
Verified reviewExcellent service. All equipment arranged/set up in advance. Book up, turn up, try on and ready to go.
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A. A.
7 Feb 2024
Verified reviewOld equipment
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A. A.
7 Feb 2024
Verified reviewReally helpful. Excellent equipment.
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A. A.
7 Feb 2024
Verified reviewWe love Planet Glisse - everybody is always very welcoming.
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A. A.
7 Feb 2024
Verified reviewVery positive ski hire experience. Good quality ski equipment and very nice, friendly, helpful staff in the hire shop.
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A. A.
7 Feb 2024
Verified reviewCalm, relaxed environment. Store were well prepared and organised. Prompt service.
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A. A.
7 Feb 2024
Verified reviewVendeurs efficaces et très gentils !
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A. A.
7 Feb 2024
Verified reviewGreat service, came in the day before and was able to pickup the gear after 14:00. After a couple of questions they picked gear suitable for my level (beginner) and it was a lot better than gear I had last year at another store brand in Tignes. Had a great week of skiing with no gear issues. Would 10/10 recommend this shop for renting gear, especially if you are in Les Menuires great Reberty. Thanks again!
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A. A.
7 Feb 2024
Verified reviewStaff were super nice and friendly, very quick and easy service would definitely recommend
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A. A.
7 Feb 2024
Verified reviewThe staff at the Argentiere store were polite, accommodating and went the extra bit to help us. I would like to extend our warm thanks for their help.
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A. A.
7 Feb 2024
Verified reviewgreat service and would use again
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A. A.
7 Feb 2024
Verified reviewSuper friendly staff, good skis
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