Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
31 Mar 2024
Verified reviewThe equipment was good and the pick and return was very quick and simple.
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A. A.
31 Mar 2024
Verified reviewShop assistant chose a great pair of skis for me, good for piste and powder.
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A. A.
31 Mar 2024
Verified reviewFranck was especially helpful Extremely good technical knowledge and customer service
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A. A.
31 Mar 2024
Verified reviewSOPHY AND HER STAFF ARE EXTREMELY HELPFUL AND FRIENDLY. THE EQUIPMENT THAT WAS CHOSEN FOR US WAS PERFECT FOR THE CONDITIONS AND OUR LEVEL OF ABILITY. THANK YOU AGAIN FOR BEING THE PERFECT SKI SHOP
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A. A.
31 Mar 2024
Verified reviewAs always, very friendly and helpful. Skis were prepared well and ready for immediate collection.
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A. A.
31 Mar 2024
Verified reviewFriendly and efficient
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A. A.
31 Mar 2024
Verified reviewGreat
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A. A.
31 Mar 2024
Verified reviewSo reliable year after year
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A. A.
31 Mar 2024
Verified reviewDid feel that the staff member was very knowledgeable and gave my friend a broken ski pole.
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A. A.
31 Mar 2024
Verified reviewExcellent service and equipment
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A. A.
31 Mar 2024
Verified reviewGreat customer service, friendly and knowledgeable. Was really impressed with the skis I hired.
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A. A.
31 Mar 2024
Verified reviewCyril Sports. First class all round
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A. A.
31 Mar 2024
Verified reviewThe staff were great. I’m a 50 yr old woman and I ski a lot in BC - mostly Whistler. I was delighted to be treated like a skier by your staff member, and not like a 51 yr old woman who sometimes skis. He was great & helped me out when I switched skis after two days.
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A. A.
31 Mar 2024
Verified reviewNice guys but having ordered all mountain or premium skis they only had one set of carvers in my size
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A. A.
31 Mar 2024
Verified reviewExcellent service. Provided another set of skis free of charge for the day when another guest at my hotel accidentally took mine.
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A. A.
31 Mar 2024
Verified reviewExcellent service, very helpful in the store to ensure you have the correct fit with a good selection of skis to suit the conditions
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A. A.
31 Mar 2024
Verified reviewSuperb
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A. A.
31 Mar 2024
Verified revieweverything alright!
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A. A.
31 Mar 2024
Verified reviewN/a
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A. A.
31 Mar 2024
Verified reviewThe store is easy to find in the centre of Val Thorens. The staff were very patient and helpful, particularly Roman, who helped with our boot fitting. Collecting our equipment at 3pm the day before meant that there were no queues and no pressure. Equipment was not pristine, it was late in the season, but was all perfectly good condition and worked well. Thanks Team Skimium!
Reviews displayed in chronological order