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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
14 Apr 2024
Verified reviewCentrally located, very friendly & informative
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A. A.
14 Apr 2024
Verified reviewExcellent service from booking to return. The shop staff were super helpful.
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A. A.
14 Apr 2024
Verified reviewThe customer service at Skimium was excellent and supportive! Always friendly and accepting of three little children too!
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A. A.
14 Apr 2024
Verified reviewKind and flexible staff. Thought along with my wishes.
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A. A.
14 Apr 2024
Verified reviewEverything was smoothly handled by the store workers, in receiving and returning the equipment. Thank you very much for the service!
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A. A.
14 Apr 2024
Verified reviewPossibly the best kit we have ever had. For me the boots were the most comfortable ever. The girls helmets were very clean and in really good condition. Pick up and drop off quick and easy.
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A. A.
14 Apr 2024
Verified reviewTook out the insurance but one it soms skis snapped at the back and I had to pay 50 euro. They were old skiis in their second season and clearly had a latent defect. My son is only ;6kg and was skiing with an instructor on the piste. Never seen a break like this in 43 years of skiing
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A. A.
14 Apr 2024
Verified reviewCyril sports - the ONLY place to hire kit in ALPE DHUEZ. So glad I found this place and the 5* reviews were very accurate. I’ve never known such attentive and fabulous customer service (didn’t think I’d be writing this about something as basic as ski hire)
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A. A.
14 Apr 2024
Verified reviewGreat location opposite the main chair lift and gondola so no need to carry them far. Light & airy shop so you don’t get hot when putting on your boots. Well organised and helpful English speaking staff. Good quality skis
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A. A.
9 Apr 2024
Verified reviewVERY PROFESSIONAL AND POSITIVE ATTITUDE
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A. A.
9 Apr 2024
Verified reviewExcellent service, fast and efficient. Friendly and helpful staff.
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A. A.
9 Apr 2024
Verified reviewStaff super helpful, facilities and kit great. They even stored our ski boots which werent hired for us.
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A. A.
9 Apr 2024
Verified reviewThe easy booking and good price for good equipment was only surpassed by the most excellent customer service. Real local, really friendly, really really great experience. Thanks to all the team and specifically the gentleman working 25th-27th of March 2024. You were wonderful with the kids. Cheers
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A. A.
9 Apr 2024
Verified reviewSophie is always an absolute joy to see again!
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A. A.
9 Apr 2024
Verified reviewGreat
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A. A.
9 Apr 2024
Verified reviewStore was easy to locate and staff pleasant. Simple to book on line but the system would not accept my Decathlon card number, stating it did not exist so I was unable to claim the 5% discount. I paid for an All Mountain Ski and wanted to try Elan Ripstick or Volkl Blaze or Fischer Ranger. The store had none of these and it appeared to have a vast stock of Kastle skis. I accepted the DX84, the snow conditions were variable, the ski was ok but not what I wanted to try. It also had a Skiset logo on the tip!
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A. A.
9 Apr 2024
Verified reviewExcellent and friendly staff
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A. A.
9 Apr 2024
Verified reviewHelpful staff. Spoke English and quick service. Also competitive price.
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A. A.
9 Apr 2024
Verified reviewHelpful staff and excellent service
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A. A.
9 Apr 2024
Verified reviewWhat a brilliant way to pre-book one’s equipment. Easy website AND IT WORKED! Upon arrival in Wengen it could not have been easier or more friendly. It almost became a habit to ask their ski run for the days advice. Could not have been a nicer experience. Thank you.
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