Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
16 Apr 2024
Verified reviewAttended the shop at about 2pm on a Saturday and we were the only customers. Granted the shop is not in the centre of the busiest part of La Plagne but in the quieter Plagnes Villages but that is why we chose it - saved time in the long run.
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A. A.
16 Apr 2024
Verified reviewexcellent service
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A. A.
16 Apr 2024
Verified reviewOverall as expected...
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A. A.
16 Apr 2024
Verified reviewFriendly people and good quality equipment.
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A. A.
16 Apr 2024
Verified reviewExcellent friendly helpful staff, really great boot fitting advice too.
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A. A.
16 Apr 2024
Verified reviewFriendly staff and the equipment was ready for us
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A. A.
16 Apr 2024
Verified reviewBoots not fitted correctly, skis were broken and grumpy when asked to replace
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A. A.
16 Apr 2024
Verified reviewVery helpful staff and ideally placed for the Ardent lift
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A. A.
16 Apr 2024
Verified reviewDespite ordering a month in advance when we got to the store 3 of the 4 adults could not get the right sized all mountain skis. We did get them the next day but their was no choice. We paid for the emotion pack which cost SF160. I hire skis at leastv 4 times a year and for this price you get skis that are maybe 2 years old and with a selection. We got Black Crow Vertis skis which frankly were old and beaten up.
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A. A.
16 Apr 2024
Verified reviewExcellent service and a joy to deal with Christina and her. Olleagues.
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A. A.
16 Apr 2024
Verified reviewAs per my review on Google, me and my group received excellent service from Skimium - ACTION SPORT. We booked 10 sets of skis on the Skimium website ahead of our trip to Morzine in March. We arrived to collect the skis at 18:30 on Sunday evening (30 minutes before closing). The Skimium staff provided great service and were extremely efficient. Our group was attended to by three staff members within minutes of arriving. The equipment and boots were in good condition and served us well for the week of our stay. One of our group required a boot change midweek due to a sizing issues. This was done without any issues or charge. Would recommend and use again.
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A. A.
16 Apr 2024
Verified reviewStaff very helpful, spoke both English and French. Gave us good advice on the conditions and the mountains each day
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A. A.
16 Apr 2024
Verified reviewLovely assistants very helpful and accommodating
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A. A.
16 Apr 2024
Verified reviewFriendly staff and great service, would recommend and will use next time we visit
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A. A.
16 Apr 2024
Verified reviewReally friendly and helpful staff
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A. A.
16 Apr 2024
Verified reviewGood service and equipment
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A. A.
16 Apr 2024
Verified reviewAs we were flying from South Africa and arriving late afternoon on the Friday, we made an email request to collect our equipment that afternoon. The shop responded favourably but when we went to the shop we were told that we couldn't and that all the equipment had to be dried out from the previous weeks rentals. In the morning a large group had arrived just before us at the shop and we were caught up in a long queue, which is exactly what we were trying to avoid. The equipment we were given had definitely seen better days and was pretty battered and worn. Having said that the staff were very receptive to changing the worn boots and helmet a few days in to our 10 day rental. Overriding feeling was that it was a long way to come to be given second grade equipment.
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A. A.
14 Apr 2024
Verified reviewHelpful staff
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A. A.
14 Apr 2024
Verified reviewFriendly staff, quick and easy. Equipment old and poor condition albeit worked fine
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A. A.
14 Apr 2024
Verified reviewExcellent, helpful
Reviews displayed in chronological order