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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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P. C.
14 Jan 2025
Verified reviewAwesome kit and service - outstanding efficient.
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B. B.
14 Jan 2025
Verified reviewWe chose a very good ski shop, would definitely go back again if in the area. The guy that served us was great, friendly, experienced and delivered a quick service
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A. L.
14 Jan 2025
Verified reviewI like the workers, they were very nice. I'm very satisfied with the equipment and the price
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A. E.
14 Jan 2025
Verified reviewStaff were nice and friendly buy seemed a little puzzled when we returned to change our daughter's ski boots. They swapped them for another pair and all was good after that.
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A. N.
14 Jan 2025
Verified reviewNo comment
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L. N.
14 Jan 2025
Verified reviewVery efficient and friendly service. Many thanks
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E. L.
14 Jan 2025
Verified reviewVery good service . Thank you .
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J. K.
14 Jan 2025
Verified reviewReally prompt service on pick up and good quality equipment. Return process was simple and efficient. Will definitely use again.
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T. C.
14 Jan 2025
Verified reviewEncore merci, une équipe formidable.
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W. C.
14 Jan 2025
Verified reviewGreat staff! Great ski gear!!
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H. G.
14 Jan 2025
Verified reviewAlways really helpful. I did have a problem with my skis but this was quickly resolved
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A. E.
14 Jan 2025
Verified reviewExcellent service and a perfect location to start and end the day.
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S. Z.
14 Jan 2025
Verified reviewThe staff are professional and friendly, and the equipment is in good standard.
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R. A.
14 Jan 2025
Verified reviewWe rent our ski equipment from Skimium every year when we visit La Rosiere. Flo and the team are excellent, and always provide a friendly and efficient service with great value. The store has a great range of up to date equipment and a superb range of accessories. The shop is ideally located a very short distance from La Rosiere 1850 chair and drag. We couldn't recommend more highly.
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H. M.
14 Jan 2025
Verified reviewOH-SHOP: Average equipment, definitely not top quality, low value for money. Shop too cramped with little space to manoeuvre, not ideal when everyone comes in at once. Very little seating available. Staff give preference to their own countrymen, and do not appear to like foreigners much, despite our best effort to be easygoing. I do not agree with being made to feel as if I am the one doing them a favour. Won’t be returning.
Reply from Skimium.co.uk
Hello, Thank you for sharing your experience. We are truly sorry to hear that your visit did not meet your expectations. We take your feedback seriously, and we deeply regret that you felt uncomfortable due to both the quality of the equipment and the behavior of the staff. We aim to offer high-quality equipment and a welcoming environment for all customers, regardless of their background. We sincerely apologize for the negative experience you had and would appreciate the opportunity to make it right should you decide to visit us again in the future.
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C. B.
14 Jan 2025
Verified reviewBest team in reberty 2000
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S. J.
14 Jan 2025
Verified reviewEquipment must have been 2 or 3 seasons old, the skis had seen better days.
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N. D.
14 Jan 2025
Verified reviewExcellent all round. Very friendly and accommodating. Happy to help and also will store your equipment overnight to avoid having to carry it all the way to the apartment and back.
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T. S.
14 Jan 2025
Verified reviewIt’s the third time I have used Skimium and I’m happy to say I will use again
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J. W.
7 Jan 2025
Verified reviewHelpful staff and good skis.
Reviews displayed in chronological order
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