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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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J. G.
22 Jan 2025
Verified reviewSuperb service! The guys here couldn't do enough. They adjusted my friends boots to help him wear them tighter. The skis were a new all mountain model for this season and they really were excellent and maintained perfectly! A dream to ski! Also after you've returned your skis after a long day you can nip upstairs and enjoy a drink in the warm and welcoming café. Action is a real throwback to an old school Swiss army knife of a ski shop! I will definitely be returning here next time I visit Morzine. Cheers guys, Jon
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A. M.
22 Jan 2025
Verified reviewSuperb service, knowledgeable and take their time to make sure you’re happy. Will be back next year!
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P. S.
22 Jan 2025
Verified reviewStaff didn't take the time to hear our needs. Where more concerned about being fast, than listening to us.
Reply from Skimium.co.uk
Hello Mr. Stepnika, it's a shame to post a review like this without realizing the impact it can have on an independent business. Looking at your account, I see that you haven't been back to see us for a week, which proves that you were happy with your equipment. Jordan, co-owner
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J. W.
22 Jan 2025
Verified reviewExcellent
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F. C.
22 Jan 2025
Verified reviewI have never used anywhere else in Samoens as the staff are superb and utterly helpful. A brilliant shop. Thanks for their flexibility and expertise.
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C. M.
22 Jan 2025
Verified reviewSuper équipement
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J. D.
22 Jan 2025
Verified reviewExceptional. Highly efficient and helpful staff.
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J. W.
22 Jan 2025
Verified reviewI was not happy with the first skis I received (too stiff), and a really pretty girl had them changed to way better skis. Overall good experience with shop.
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R. C.
22 Jan 2025
Verified reviewReally easy and efficient
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J. N.
22 Jan 2025
Verified reviewBetter equipment from this shop in comparison to a previous experience but not all the ski's/boots were 'next/latest generation' as ordered.
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D. H.
22 Jan 2025
Verified reviewFriendly helpful staff, good kit, simple process.
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M. V.
22 Jan 2025
Verified reviewWell maintained ski's, very friendly staff and nice small shop. No queues at all when we were there and conveniently located close to our hotel and the ski slopes. The only comment is on the booking process. I booked about 6 months early thinking that would give me the best price. When I checked again about 4 months later there was an Halloween discount which significantly reduced the price. I therefore cancelled the previous order and rebooked with that Halloween discount. So it all worked out well, but it just would have been a bit nicer to be rewarded for booking early instead of being charged more.. I would definitely go back to the same shop in the future. btw I saw 2 clients asking to swap ski's (carving vs all mountain) and the staff was helpful and did so without any issues.
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S. T.
22 Jan 2025
Verified reviewFantastic, as always.
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A. J.
22 Jan 2025
Verified reviewtrès bon accueil, l'équipe m'ai aidé à retrouver mes skis et m'en a prêté de nouveaux lorsque quelqu'un me les a échangé dans la station.
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K. W.
22 Jan 2025
Verified reviewQuick and easy service.
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M. M.
22 Jan 2025
Verified reviewGood equipment and very helpful and knowledgeable staff.
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A. C.
22 Jan 2025
Verified reviewBrill, thank you!
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T. N.
22 Jan 2025
Verified reviewFantastic, efficient customer service
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M. C.
22 Jan 2025
Verified reviewThird time renting skis/boots/poles from this store. Every time has been a really efficient and pleasant experience. Will definitely rent from here again in future.
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C. R.
22 Jan 2025
Verified reviewExcellent service and excellent skis. Can’t recommend them enough.
Reviews displayed in chronological order
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