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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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L. B.
22 Jan 2025
Verified reviewBrilliant experience all round
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M. I.
22 Jan 2025
Verified reviewGreat ski rental store. Very helpful staff 100%
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A. J.
22 Jan 2025
Verified reviewN/A
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J. G.
22 Jan 2025
Verified reviewNumber of skis that were ready to be rented was very low, I Could pick only from two skis and on the page there is well over 10 skis in the pack...
Reply from Skimium.co.uk
Hello Jan, Thank you for your feedback. We do not really understand your message so feel free to come bak to us with more precisions. Kind regards, Skimium.com team
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L. K.
22 Jan 2025
Verified reviewEasy to book, great discounts. Easy to fit in store
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T. N.
22 Jan 2025
Verified reviewVery good
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S. P.
22 Jan 2025
Verified reviewStraight forward transaction and good customer service. Would use the shop again.
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A. B.
22 Jan 2025
Verified reviewQuick and efficient service
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S. H.
22 Jan 2025
Verified reviewFast and brilliant service - able to store equipment in shop overnight which was perfectly located at the bottom of the slope . Staff very friendly and almost new equipment
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A. S.
22 Jan 2025
Verified reviewGreat ski hire shop, staff were helpful and very friendly. Good selection of high quality skis.
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A. W.
22 Jan 2025
Verified reviewFriendly staff, great location
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D. H.
22 Jan 2025
Verified reviewLovely people, super helpful.
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R. I.
22 Jan 2025
Verified reviewJust perfect! I appreciate the professionalism of the staff and the way that rental procedure went, very quickly and smoothly.
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A. N.
22 Jan 2025
Verified reviewGreat service. I rented a snowboard. The quality was great. I was helped right away when picking up and the returning of the product was easy as well.
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T. S.
22 Jan 2025
Verified reviewHelpful and friendly
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J. M.
22 Jan 2025
Verified reviewI reserved two sets of skis with ski boots. When we arrived to pick up the equipment, everything was prepared, but the ski boots didn't fit. We requested and received replacements. I was lucky and got newer ski boots that fit perfectly, but the skis were longer than they should have been. However, my son didn’t get suitable ski boots or skis.
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T. M.
22 Jan 2025
Verified reviewGreat store with friendly staff.
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I. L.
22 Jan 2025
Verified reviewFriendly and knowledgeable and great coffee in the store too!
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T. P.
22 Jan 2025
Verified reviewPickup & drop off was so easy!! And everyone at the store was super helpful.
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B. O.
22 Jan 2025
Verified reviewVery knowledgeable about equipment required.
Reviews displayed in chronological order
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