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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Daniel D.
12 Feb 2026
Verified reviewGreat service! Quick to collect, lovely staff, and good value
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Itay B.
12 Feb 2026
Verified reviewGreat
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Andy P.
12 Feb 2026
Verified reviewGreat equipment, knowledgeable staff and perfect top tips on weather vs ski areas
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Stuart W.
12 Feb 2026
Verified reviewFJ Penz in Les Contamines are a great ski hire location - superb location close to the lift, great selection of hire equipment and stock to purchase, heated lockers and, most importantly, a great team who are always in hand to help you out.
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Anthony G.
12 Feb 2026
Verified reviewFriendly and efficient service. Excellent quality ski equipment.
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Mark B.
12 Feb 2026
Verified reviewProfessional & efficient service with a personal touch
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Andrew C.
12 Feb 2026
Verified reviewGreat staff and equipment, again
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Stephen M.
12 Feb 2026
Verified reviewVery knowledgeable and accommodating to requests. Extremely fast and professional service.
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Kasper bøwig R.
12 Feb 2026
Verified reviewEverything worked smoothly
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Lucy B.
12 Feb 2026
Verified reviewQuick and efficient. Also handy to lift
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Jeremy R.
12 Feb 2026
Verified reviewGood service, will use again
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Robert G.
12 Feb 2026
Verified reviewVery efficient, pleasant staff. All Good
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Michael N.
12 Feb 2026
Verified reviewThe selection of premium pist skis were very limited and the preparation (wax) poor, the skid were stuck in the snow.
Reply from Skimium.co.uk
We apologize for the inconvenience you experienced. You kept the same skis for three days (skis that corresponded to the experience range you chose when you made your reservation). You could, of course, have returned to the store to exchange them and spoken to us directly, rather than letting us know several days after your rental via a comment. All our skis are maintained, checked, and waxed after each use. It is possible that the model you had simply did not meet your expectations or suit your style. In this case, an exchange would have corrected the situation immediately. Regarding your comment on the welcome, we had made an exception for your group by allowing you to come in two hours before the scheduled time for your rental the next day. However, you arrived 1.5 hours late, which meant you arrived at the same time as the other reservations. Despite this, we did our utmost to ensure that your service was provided in the best possible conditions. I remember telling you several times that if you had any concerns, you should not hesitate to come back and see us. We are always available at the store to talk to you directly when necessary. Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!
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J. G.
12 Feb 2026
Verified reviewFriendly and quick service. Good quality equipment. And a short walk to the gondola where we hired a locker.
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Chris B.
12 Feb 2026
Verified reviewGreat service. No queue and excellent skis
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Penny A.
12 Feb 2026
Verified reviewExcellent service, great skis, good price. . Local shop with lots of choice and a desire to help. Friendly and efficient, much better than service and skis received from a big franchise we used last year. Highly recommend.
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Michael W.
12 Feb 2026
Verified reviewWonderful service from Mimi at the St Gervais Store. She was incredibly helpful and the equipment the 4 of us had was excellent.
Reply from Skimium.co.uk
Thank you for your wonderful review. Thank you all four of you (the 4 amazing men =) ) See you next time! =) Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!
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Sho M.
12 Feb 2026
Verified reviewThank you
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Christopher H.
12 Feb 2026
Verified reviewGood pre order sustem
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Nashath N.
12 Feb 2026
Verified reviewGreat support and customer service. No complaints at all.
Reviews displayed in chronological order
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