Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Richard T.
12 Mar 2026
Verified reviewGreat service
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Amy C.
12 Mar 2026
Verified reviewIt was OK
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Linda W.
12 Mar 2026
Verified reviewEverything worked well!
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Ashley F.
12 Mar 2026
Verified reviewAwesome friendly professional service by all
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Joost Q.
12 Mar 2026
Verified reviewVery friendly staff!
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Peter W.
12 Mar 2026
Verified reviewHelpful staff, good equipment.
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Jon S.
12 Mar 2026
Verified reviewI always use Duch Sports in Tignes le Lac. Olivier and his team provide excellent service.
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Jamie W.
12 Mar 2026
Verified reviewWe arrived 15 minutes before closing but the staff were still very polite and energised. They efficiently got us kitted out and on our way. The shop was extremely busy at the end of our holiday but, the process of returning our kit by scanning the bar codes was extremely efficient. A great job overall so very pleased.
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Lorna L.
12 Mar 2026
Verified reviewVery helpful, friendly staff. Equipment was ready waiting for us. Happy to help swap boots after first day to make sure they were definitely the right fit.
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Kate B.
12 Mar 2026
Verified reviewAll the staff are so lovely and helpful, especially with the children. They all spoke very good English and nothing was too much trouble! Thankyou!
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Matt J.
12 Mar 2026
Verified reviewI was told at the end of my trip that I needed to pay £25 for a warranty I didn't take. When I originally booked online I purposefully did not select the extra insurance. Then in the store the person (who didn't speak English) proceeded to add this extra to my account. Upon leaving after a week I was expected to pay this extra money. If they had asked for this money up front when I picked up the equipment I could have told them I don't want to pay it. I felt like a hostage. I didn't want it, I never agreed to it but they wouldn’t let me leave until I paid it. Very disappointing and other should be very careful this doesn't happen to them
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Jules L.
12 Mar 2026
Verified reviewYoung team who don’t seem to know much what they do… Got given shoe who looks like they been through 3 seasons, ski too short (167cm although I’m 183cm) without asking my level… came back the day after to swap them considering the fresh snow and been told it’s an extra £15 a day as they didn’t have this model in the size I wanted …. Bien rodée pour les étrangers qui paye mais éviter de traiter les locaux comme ça svp
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Claire H.
12 Mar 2026
Verified reviewStaff welcoming and very helpful on each of our visits. Would highly recommend and hope to be back next year
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James F.
11 Mar 2026
Verified reviewExcellent friendly helpful service
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Paul L.
11 Mar 2026
Verified reviewConvenient location & helpful staff
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Timothy L.
11 Mar 2026
Verified reviewGreat service, good equipment. What we'd ordered was what we received.
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David N.
11 Mar 2026
Verified reviewFantastic service, even in the busiest week of the year! Very quick, professional.
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Thomas R.
11 Mar 2026
Verified reviewConvenient, efficient, good equipment
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Anna P.
11 Mar 2026
Verified reviewreally smooth and friendly service
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Scott P.
11 Mar 2026
Verified reviewGreat friendly service
Reviews displayed in chronological order