Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Anna W.
21 Apr 2026
Verified reviewGreat customer service and equipment
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Oscar R.
21 Apr 2026
Verified reviewRented for me and my girlfriend, her boots did not fit that well and hurt her leg so we went back to switch boots and she got new boots in about 10 minutes. Great service and a knowledgeable and social team at the desk which spoke good English :)
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Henry D.
21 Apr 2026
Verified reviewGreat experience, helpful staff
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Simon S.
21 Apr 2026
Verified reviewHad one slight problem in that my daughter has wide feet and the brand of boot given initially was too narrow. We went back after a couple of runs and changed it but worth looking out for. But service was very smooth and team were very friendly
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Jamie D.
21 Apr 2026
Verified reviewGreat service and skis - thx!
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Lauren B.
21 Apr 2026
Verified reviewThe service was excellent, very quick, very patient with helping to find boots that fit for our large group. However it is disappointing that I was given the same skis as a friend, even though she had booked a cheaper/lower level package. This has happened in several Skimium shops in different resorts, it does not seem like the package booked makes any difference to what is provided. I will not be booking the more expensive level in future.
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Susanne N.
21 Apr 2026
Verified reviewLoved the ski I got, very friendly staff Waiting time could have been quicker Overall great experience
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Davina B.
21 Apr 2026
Verified reviewExcellent service. great quality equipment and happy to change anything that wasn't quite right.
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Miguel O.
21 Apr 2026
Verified reviewNothing to Add
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Emily B.
21 Apr 2026
Verified reviewVery friendly and excellent service.
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C. S.
21 Apr 2026
Verified reviewFriendly, professional service and so convenient for our stay at La Plagne Villages.
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Edward W.
21 Apr 2026
Verified reviewUnhelpful staff in the rental section
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Robert L.
21 Apr 2026
Verified reviewHired skis for my son in La Plagne 1800. Skis were very good and he had a great week using them. The shop was quiet when we went in and we were served immediately.
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James B.
21 Apr 2026
Verified reviewGreat service as always
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Terry G.
21 Apr 2026
Verified reviewExcellent equipment delivered with speed and efficiency
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Mark L.
21 Apr 2026
Verified reviewVery friendly and helpful, and also spoke excellent English. Highly recommend.
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Santiago A.
21 Apr 2026
Verified reviewVery efficient and friendly. Definitely recommend them.
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Nick H.
21 Apr 2026
Verified reviewFantastic service and very friendly staff.
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Eva O.
21 Apr 2026
Verified reviewSuper quick service, friendly and helpful staff even when the shop was really busy and they were under pressure.
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Victoria W.
21 Apr 2026
Verified reviewHiring of ski equipment was very easy. Pick up and drop off was quick and staff were polite and efficient. Equipment was high quality.
Reviews displayed in chronological order