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Review Summary
runnerinn is described as a straightforward place to buy from, with customers repeatedly mentioning good prices, quick delivery and clear, easy service. Several reviews also mention prompt communication and products arriving in good condition, which makes the whole process feel smooth and reliable.
Delivery
"Good price, product matches the order, reliable delivery"
"Very good offer in proce perspective, delivered very fast, accurate description of the products."
"Clear and easy service with products arriving promptly."
Digital experience
"Easy, fast and reliable shop. Good prices."
"Really glad to have found this site great prices and quick delivery thanks."
"Despite the big distance from purchasing site to the delivery, I am satisfied with the time of receiving the goods. Price/quality ratio is super."
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C. H.
19 Jan 2025
Verified reviewPerfect reasonable priced
Reply from Runnerinn.com
Dear Clare, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. E.
19 Jan 2025
Verified reviewExcellence value for money and service.
Reply from Runnerinn.com
Dear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I. A.
19 Jan 2025
Verified reviewExcellent price, quick delivery, highly recommend
Reply from Runnerinn.com
Dear Imran, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. D.
19 Jan 2025
Verified reviewExcellent price. Shoes delivered quicker than promised!
Reply from Runnerinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. B.
19 Jan 2025
Verified reviewHappy with my order
Reply from Runnerinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. V.
19 Jan 2025
Verified reviewNice shoes, perfect delivery
Reply from Runnerinn.com
Dear Nienke, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. F.
19 Jan 2025
Verified reviewSending is to long!!!!
Reply from Runnerinn.com
Hello Roy, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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A. B.
19 Jan 2025
Verified reviewShoes arrived 1 day later then promised, but in perfect condition. Excellent price compared to local in the Netherlands.
Reply from Runnerinn.com
Dear Aj, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. B.
19 Jan 2025
Verified reviewDelivery was good and on time.
Reply from Runnerinn.com
Dear Roy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. S.
19 Jan 2025
Verified reviewThe delivery came three days after expected date, but it was Xmas period. Trainers were excellent and as described.
Reply from Runnerinn.com
Dear Brendan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. M.
28 Dec 2024
Verified reviewOne of the best prices online. With many makes and that weren't available elsewhere. Quick postage too.
Reply from Runnerinn.com
Dear GAVIN, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. T.
28 Dec 2024
Verified reviewDelivery very slow
Reply from Runnerinn.com
Hello Steve, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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T. O.
22 Dec 2024
Verified reviewQuick delivery and great price!!
Reply from Runnerinn.com
Dear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Y. H.
22 Dec 2024
Verified reviewSuper lightweight and the best purchase I made recently thanks runner inn
Reply from Runnerinn.com
Dear YOHANNES, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. C.
22 Dec 2024
Verified reviewVery good, great service. I would recommend.
Reply from Runnerinn.com
Dear Cristian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. F.
22 Dec 2024
Verified reviewGreat service......arrived exactly as described
Reply from Runnerinn.com
Dear Annette, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. W.
22 Dec 2024
Verified reviewReally impressed with this company, was sceptical at first with them being based outside of UK, but the product was genuine and as expected. Customer service and delivery was also first class and fast, would recommend.
Reply from Runnerinn.com
Dear Nicola, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. B.
22 Dec 2024
Verified reviewOrder received on time, genuine great value running trainers. Had concerns about some reviews but wouldn’t hesitate to order from them again AA***
Reply from Runnerinn.com
Dear Susan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. E.
22 Dec 2024
Verified reviewVery poor communications. Actually zero. Arrived late.
Reply from Runnerinn.com
Hello James, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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D. S.
7 Dec 2024
Verified reviewWas een beetje bang dat de schoenen niet zouden komen nadat ik geen bevestiging kreeg maar die kwam alsnog iets later. Artikel precies zoals omschreven en snel verzonden. Tevreden klant
Reply from Runnerinn.com
Dear Daisy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from D. S.
Awesome. Thank you
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