What is RAJAPACK UK's address ?

RAJA DC10, Unit 1 Salford Road, Brogborough MK43 0AR Bedford

Reviews for RAJAPACK UK

Total: 1 518 reviews since 23/08/2019

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4.2

Based on 253 reviews from the last 12 months

5

73%
4

7%
3

4%
2

4%
1

12%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.

Reviews also point to useful supplies for packing machines, magnetic boxes, polythene bags, and bubblewrap, with some customers praising the convenience and the well-packaged orders. Price is the main recurring complaint, with postage and pricing described as expensive or inconsistent, and one customer also wanted clearer assembly instructions. One return was reported as unanswered, and another customer complained about unwanted mail.

This summary is AI-Generated

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Helpful?

Delivery

267 reviews mention delivery, with 76% positive feedback.

"Thank you so much for delivering us on time."

"quick fast delivery"

"Very impressive product and the service was quick and efficient"

Responsiveness

28 reviews mention our responsiveness, with 96% positive feedback.

"Quick and reliable"

"Great service, came really fast."

"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"

Team expertise

23 reviews mention our team's expertise, with 96% positive feedback.

"Great customer service, thank you"

"Very professional"

"Great company. Great service."

Friendliness & courtesy

22 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Friendly on the phone, delivers on time."

"Very helpful team"

"The sales person was very helpful"

Digital experience

20 reviews mention the digital experience, with 100% positive feedback.

"Placing the order was really seamless and the website is easy to use."

"Easy to order online. Speedy delivery"

"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.

8 Dec 2023

Review collected by a third party

Tape was a good price & arrived when stated, Free tape applicator a bonus Thank you
Experience from: 24 Nov 2023
A. A.

8 Dec 2023

Review collected by a third party

Excellent and quick, as usual!
Experience from: 1 Dec 2023
A. A.

8 Dec 2023

Review collected by a third party

Items never arrived, was told twice it would be resent out but it never did. Had to cancel and still waiting on refund.
Experience from: 23 Nov 2023
A. A.

7 Dec 2023

Review collected by a third party

Quick and easy to order and delivered within 2 days.
Experience from: 23 Nov 2023
A. A.

7 Dec 2023

Review collected by a third party

easy use of website, parts found, in stock and ordered within a matter of minutes.
Experience from: 30 Nov 2023
A. A.

6 Dec 2023

Review collected by a third party

Fast, efficient service.
Experience from: 29 Nov 2023
A. A.

6 Dec 2023

Review collected by a third party

..........
Experience from: 29 Nov 2023
A. A.

5 Dec 2023

Review collected by a third party

All good, excellene service
Experience from: 28 Nov 2023
A. A.

4 Dec 2023

Review collected by a third party

Yet another larger box arrived damaged with no protection
Experience from: 27 Nov 2023
A. A.

30 Nov 2023

Review collected by a third party

The delivery was rather disappointing with the courier seemingly splitting a consignment into 3 bits and delivering, after a raft of phone calls and subsequent investigations, over 3 days. Whilst RAJA delivered incredible customer service resolving the issues, we believe the delivery is an integral part of the RAJA service.
Experience from: 16 Nov 2023
A. A.

29 Nov 2023

Review collected by a third party

fantastic service.
Experience from: 22 Nov 2023
A. A.

29 Nov 2023

Review collected by a third party

Arrived on time
Experience from: 15 Nov 2023
A. A.

28 Nov 2023

Review collected by a third party

all great. we use them for many years now.
Experience from: 21 Nov 2023
A. A.

27 Nov 2023

Review collected by a third party

Phoned to make an order and Craig in customer service was extremely helpful and managed to answer all my queries, going above and beyond. Was really impressed.
Experience from: 9 Nov 2023
A. A.

26 Nov 2023

Review collected by a third party

Great service,
Experience from: 14 Nov 2023
A. A.

25 Nov 2023

Review collected by a third party

Easy to order and came quickly,
Experience from: 18 Nov 2023
A. A.

23 Nov 2023

Review collected by a third party

Cheap but quality, easy to use website
Experience from: 13 Nov 2023
A. A.

23 Nov 2023

Review collected by a third party

I stated on my order that the delivery address to be different to billing / home address but your clever dispatch people sent the packages to my billing / home address. Now it is going to cost me more money to send packages where they are actually needed. RAJA made the same mistake on my previous order. Perhaps the online ordering system needs to improve or your people need better training to read properly.
Experience from: 14 Nov 2023
A. A.

22 Nov 2023

Review collected by a third party

Raja products and services are great quality. However, ivory/cream shred much more yellow than the image. Also the packages have often got lost as they didn't have my name on the address so I put my name in capitals within the address itself.
Experience from: 8 Nov 2023
A. A.

22 Nov 2023

Review collected by a third party

Prompt and excellent progress emailsfrom delivery company
Experience from: 8 Nov 2023