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Review Summary
Quirumed is often described as easy to deal with, with clear updates, quick delivery and products that arrive well packed and as expected. Customers also mention sturdy beds, comfortable chairs and useful advice when choosing the right item, while a few negative experiences point to damaged parcels, missing updates and delivery or import charges that were not made clear.
Delivery
"Fantastic item with fast delivery"
"Know their products,very professional, delivery spot on, would definitely use this company again without hesitation 10/10."
"Didn’t make import charges clear, had to return parcel from customs and now not giving my refund back! Do not order !!!"
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A. A.
16 Aug 2023
Verified reviewThey are good in getting whatever it is you order sent out right after payments are made, the down side is they tell you 6 days but its not its much longer I ordered my wheelchair on the 20th of July and I did not receive my order until the 4th of August, in two parts and no communication everything is press a button but no one to speak to , say there is something wrong I feel there should be a way to communicate with the company not just emails that are generic.
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A. A.
16 Aug 2023
Verified reviewAlways quick and always good quality with best packaging. Best supplier in Europe.
Reply from Quirumed.com
Thankyou for the review Sami!
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A. A.
16 Aug 2023
Verified reviewProduct & service both first-class Patrick
Reply from Quirumed.com
Thankyou for the feedback!
Reply from A. A.
You earned it!!
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A. A.
16 Aug 2023
Verified reviewI wanted to leave a 5 star review but it wouldn’t let me, I have bought a couple of times from this seller, the service is excellent
Reply from Quirumed.com
Lesa Many thanks for the feedback however, if we send a modifiy review request to you, could you change the mark from a 1/5 if possible? Quirumed
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A. A.
16 Aug 2023
Verified reviewvery good
Reply from Quirumed.com
Thankyou for the feedback!
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A. A.
12 Aug 2023
Verified reviewI found loads of products to suit my needs on the website and at great prices. I had a problem placing an order so contacted customer services and almost immediately they had got in touch and helped to resolve the issue. The item was delivered quickly with no damage and even came with the appropriate plug adapter.
Reply from Quirumed.com
Thanks Amanda for the review!
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A. A.
12 Aug 2023
Verified reviewCant get through on the phone lines to speak to anyone in customer services which is super frustrating when your trying to ask a question or chase something up with your order. Since purchasing items with this company ive never spoken to anyone from the company as it constantly states on the phone lines that they are busy..
Reply from Quirumed.com
Jessica We see a review on the verified reviews that you can´t get hold of us. Can you confirm which number yo have called form as we have called 441133918169 several times and it goes through the options to contact 999 etc but doesn´t give us an option to call you . We have tried several times. do you have a another number we could call you on?
Reply from A. A.
07809697392 - this is my personal number if someone wishes to speak to me
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A. A.
12 Aug 2023
Verified reviewExcellent customer service and delivery would recommend
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A. A.
29 Jul 2023
Verified reviewExcellent service delivered in a timely manner
Reply from Quirumed.com
Thankyou David for the feedback!
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A. A.
28 Jul 2023
Verified reviewI have to give 3 stars only as there has been issues, although not technically Quirmed fault, more delivery contractors fault. But it is difficult to contact anyone to find out what is happening, the package did not arrive on the day it said it would, and the person who calls on the phone is so quiet that you cannot hear what she is saying, so can't respond.
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A. A.
28 Jul 2023
Verified reviewFast - great services
Reply from Quirumed.com
Thankyou Jennifer!
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A. A.
28 Jul 2023
Verified reviewThis is an excellent company
Reply from Quirumed.com
Many thanks!
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A. A.
28 Jul 2023
Verified reviewfantastic product, very good quality, delivered 2 days sooner than quoted
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A. A.
28 Jul 2023
Verified reviewVery satisfied by the service and ease of ordering. Quickly despached. Highly recommended
Reply from Quirumed.com
Thanks for the review!
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A. A.
28 Jul 2023
Verified reviewGreat service but don’t forget to get your EORI number from HMRC
Reply from Quirumed.com
Thanks Alistair!
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A. A.
28 Jul 2023
Verified reviewI am so happy with my chair… prompt delivery and on time.
Reply from Quirumed.com
Thanks Janet!
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A. A.
28 Jul 2023
Verified reviewI received my item in a damaged condition and currently still going back and forth with the customer service team on how to resolve the issue. I was offered a €23 refund offer to keep the item which was a massage table that I paid over €180 for. The massage table was already damaged before being packaged to me as there was no other visible damages on the packaging and bag so it wasn’t a damaged during transit. I have sent all the pictures requested and since I declined their €23 offer, this company has refused responding to me. This is totally unacceptable and I need someone to contact me before I place a dispute with my PayPal for my refund that I was sent a damaged product and your company has refused to resolve it directly. At this point, I am not happy to keep the item again in its condition and I just want my refund!
Reply from Quirumed.com
Ebun V We are sorry for the damage caused in delivery. We offered you either a collection or a discount to keep the item however you prefered a discount in order to keep it. The original offer was rejected and so please respond to our email and we can organise a compensation amount that works for you. Awaiting your response on the email.
Reply from A. A.
I was never offered a collection! I have all email transactions since I contacted you about the damage. I was only offering a discount last week which I consider ridiculous. It works out cheaper for you if I keep it so please don’t say I declined a collection. I am a reasonable person and I would consider a sensible offer which I have now responded to your email request with the offer I would consider reasonable.
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A. A.
28 Jul 2023
Verified reviewSo impressed with the electric massage table. Amazing value and great service.
Reply from Quirumed.com
Many thanks!
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A. A.
16 Jul 2023
Verified reviewVery efficient,good communication,so beautiful chairs and good quality i'm so happy i hope to order more zoom thank you so much 🤗
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A. A.
16 Jul 2023
Verified reviewVery good excellent
Reviews displayed in chronological order
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