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Review Summary
Pylones gives a cheerful, original impression, with colorful items that customers describe as fun, unique and beautiful. Delivery is often mentioned as very fast, and several reviews also say ordering was easy and the products arrived well packed.
Delivery
"Amazing service and such quick delivery"
"Very prompt delivery"
"I was so surprised to see how fast my order was received. Great quality."
Digital experience
"Very easy to navigate the website. Arrived when they said they would. No complaints"
"It is always a pleasure to order from Pylones. Online ordering is easy and it takes very little time for their wonderful items to reach Canada."
"I love Pylones and their design. Online ordering and delivery were perfect."
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A. A.
10 May 2024
Verified reviewEasy to order my products and i recieved them in a few days
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A. A.
10 May 2024
Verified reviewEverything is so unique and so well-crafted! I really love it all!
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A. A.
7 May 2024
Verified reviewEverything is very easy to find on the site, beautiful products l
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A. A.
6 May 2024
Verified reviewGoede kwaliteit, kleur en materiaal
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A. A.
6 May 2024
Verified reviewEverything I have ordered from Pylone's is wonderful, so unique and beautifully made. Thank you.
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A. A.
6 May 2024
Verified reviewRather quickly delivered, well packed, clear invoice for tax purposes. Products as described. My personal experience is positive, I do recommend not to hesitate.
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A. A.
6 May 2024
Verified reviewExcellent goods and service as always xx
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A. A.
6 May 2024
Verified reviewAs always, just perfect!
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A. A.
6 May 2024
Verified reviewAll good fast delivery, unique products
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A. A.
6 May 2024
Verified reviewLovely glasses and quick delivery
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A. A.
6 May 2024
Verified reviewDelivered quickly, beautiful pieces
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A. A.
6 May 2024
Verified reviewEasy to order, quick delivery, unique and colorful products
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A. A.
6 May 2024
Verified reviewbad delivery and customer service
Reply from Pylones.com
We're sorry to hear that you've had a negative experience with the delivery and customer service. According to our records, the package was delivered within 48 hours, and our customer service team has provided responses to your inquiries. However, we would like to better understand what went wrong in your experience. Please provide us with further details about the issues you encountered so that we can address them and improve our service. We remain at your disposal for any further clarifications or assistance.
Reply from A. A.
I have received no info about the delivery neither from you nor from Chronopost and its delivery staff. I found out aboutthe delivery by chance and then still it took me 5 days to find out where the package actually is, since at the shop they told me nothing would be there. During that time I have sent 3 messages to your customer service, no reply. They have only replied when I had fixed things on my own - after 1 week.
Reply from Pylones.com
We truly appreciate you sharing your experience with us. We're sorry to hear that you experienced delays in our response and issues with the delivery of your package. Your input is crucial in helping us improve, and we genuinely appreciate your understanding and patience. Please rest assured that we are taking steps to address these issues to ensure a better experience in the future. If you need any further assistance, please don't hesitate to contact us directly.
Show exchanges Hide exchanges -
A. A.
6 May 2024
Verified reviewUnique design. Excelent quality. The products last for years!
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A. A.
29 Apr 2024
Verified reviewI am very satisfied with pylones.com After ordering the goods, the waiting time is short, the goods arrive nicely packaged. I am always informed when the goods will be sent, the tracking of the goods is excellent. Thank you very much, I continue to be a loyal customer of pylones.com
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A. A.
29 Apr 2024
Verified reviewI already owned the Cœur Milk earrings when I was in france and absolutely loved them, I wanted the matching ring and had a gift card from a friend to make the purchase online and I am in love
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A. A.
27 Apr 2024
Verified reviewFantastic products and speedy delivery to the US
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A. A.
26 Apr 2024
Verified reviewI am extremely happy with the products, delivery fee and speed. I'll definitely order again!
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A. A.
26 Apr 2024
Verified reviewLove my new glasses case! Very good service, quick delivery
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A. A.
25 Apr 2024
Verified reviewI love Pylones patterns and the microfiber towels are amazing. They are absorbent and lightweight. Every few months I treat myself to a microfiber towel and now I have quite a collection. I use one for my hair and one for my body to turn daily showers into a spa experience! Using one as a wrap for my wet hair keeps my hair from frizzing.
Reviews displayed in chronological order
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