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Review Summary
Pylones gives a cheerful, original impression, with colorful items that customers describe as fun, unique and beautiful. Delivery is often mentioned as very fast, and several reviews also say ordering was easy and the products arrived well packed.
Delivery
"Amazing service and such quick delivery"
"Very prompt delivery"
"I was so surprised to see how fast my order was received. Great quality."
Digital experience
"Very easy to navigate the website. Arrived when they said they would. No complaints"
"It is always a pleasure to order from Pylones. Online ordering is easy and it takes very little time for their wonderful items to reach Canada."
"I love Pylones and their design. Online ordering and delivery were perfect."
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Athina V.
10 Jan 2026
Verified reviewGreat products, great design and quality and my order was delivered super fast even in the holidays! You are great guys!!
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Edo H.
6 Jan 2026
Verified review5
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Maciej G.
6 Jan 2026
Verified review5
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Kathleen B.
6 Jan 2026
Verified reviewVery good experience in the shop in Brussels. Very bad experience online
Reply from Pylones.com
Dear Customer, Thank you for your message, and we sincerely apologize for the inconvenience. We would like to mention that we did not receive any prior request from you through our customer service. However, we understand that you visited one of our stores, where our team was able to provide a free exchange. We are glad that the issue has been resolved, and we apologize again for the incorrect item and the defect you experienced. Kind regards, The Pylones Team
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Marta K.
6 Jan 2026
Verified reviewIt is such a good quality very inique and delivery was just perfect!
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Mário miguel F.
28 Dec 2025
Verified reviewGreat products, arrived very much on time, with beautiful wrapping paper and everybody loved their Christmas gifts! Absolutely recommend buying from Pylones ☺️
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Maria malia N.
26 Dec 2025
Verified reviewOriginal
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Marta V.
26 Dec 2025
Verified reviewIt Look beautiful and has lots of room.
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Sylvie B.
26 Dec 2025
Verified reviewI loved the emotion bowls , they add a smile to my day and have been a hit with my family . The quality is excellent too !! I bought 2 rings for my young nieces and they absolutely loved them
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Mary n D.
26 Dec 2025
Verified reviewI feel in love with Pylones while visiting Paris last spring! I love every colorful thing they had but only purchased a few gifts for myself and kids. I was so excited when one of my kids wanted a unique salt and pepper shaker for Christmas, I ordered them from Pylones and they arrived very timely. I can't wait for her to open it! It should make her smile.
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Judith B.
26 Dec 2025
Verified reviewPylones and I go back a number of years; long before it became possible to order directly from the UK. The colour combinations- to me - are irrésistible and add that je ne sais quoi. Thank you so much!
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Lia R.
26 Dec 2025
Verified reviewExcellent
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Belinda D.
26 Dec 2025
Verified reviewGreat designs, price and customer service.
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Angela W.
26 Dec 2025
Verified reviewI would give Pylone 0. I placed my order on 2/12.16 days later I haven't received it. I've emailed customer services twice but had no response. I'm now being asked to review an item I haven't received! It hasn't come in time for me to post as a gift for Christmas, so had to hurriedly buy something else. How can I get a refund if no one is responding to me? Shockingly poor!
Reply from Pylones.com
We are very sorry for the inconvenience. Unfortunately, the package was returned to the sender by UK customs for reasons unknown to us. We offered a free reshipment, but having received no response from you, we have proceeded with a full refund. Thank you for your understanding, and we wish you happy holidays.
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Martha T.
22 Dec 2025
Verified reviewUna pieza viene rotará el joyero de porcelana con un gato en el centro. Como les hago llegar las fotos? Solicito el reembolso. Gracias
Reply from Pylones.com
Nos alegra saber que el caso se ha resuelto y que el artículo de reemplazo ha llegado correctamente. ¡Gracias por su confianza y no dude en contactarnos para cualquier otra necesidad!
Reply from Martha T.
Una pieza viene rota y no he recibido el reemplazo
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Jack H.
22 Dec 2025
Verified reviewOrdered item, ‘mistakingly' it seems twice, in the same hour. Sent two with two postage charges! If I had wanted two, I would have ordered at the same time!
Reply from Pylones.com
It appears that two identical orders were placed, probably by mistake. Unfortunately, we cannot be held responsible for this. We noticed that you contacted customer service only after receiving the two packages. If you had informed us immediately, we would have been happy to assist you and cancel one of the orders. Thank you for your understanding.
Reply from Jack H.
The second one ordered by mistake is on its way back, thanks, Kindest… Jack
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Valerie M.
22 Dec 2025
Verified reviewDes produits sympas pour les cadeaux et de qualité.
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M. H.
22 Dec 2025
Verified reviewI got a gift and a friend showed me the website. She told me wanted to buy a special something so I order it and came in such a quick amount of time I can give as a Christmas gift
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D. B.
20 Dec 2025
Verified reviewFab merch, as expected. Consistently good quality and cool ideas!
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E. M.
20 Dec 2025
Verified reviewthe items are as described and very stylish. I do wish they'd sent a little more wrapping paper, but I just saved it for another present instead.
Reviews displayed in chronological order
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