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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
10 Oct 2022
Verified reviewEasy, no issues and cheaper than other options. Made my stay in Barcelona much easier.
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A. A.
10 Oct 2022
Verified reviewBien
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A. A.
10 Oct 2022
Verified reviewLocation, choices, availability, ease of operation, clear instructions
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A. A.
7 Oct 2022
Verified reviewGood for the hotel location
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A. A.
7 Oct 2022
Verified reviewBooking and access OK... Just thay Parking 9 is a LOT furthdr in botj time and distance than claimed onlne. Will not use again
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A. A.
7 Oct 2022
Verified reviewJust nice.
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A. A.
7 Oct 2022
Verified reviewThe payment was confused . My Irish visa card was not accepted and then with my French Banque Visa I was asked to authorise a Zero amount payment. I restarted and received verification of booking yet was never asked to verify the payment amount of 46.75 euro from my French Banque. Why not accept PayPal it is so much easier !
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A. A.
7 Oct 2022
Verified reviewThe website was easy to use
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A. A.
7 Oct 2022
Verified reviewEverything was ok.
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A. A.
7 Oct 2022
Verified reviewperfect location and also reasonable priced when booking via the hotel CitizenM
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A. A.
7 Oct 2022
Verified reviewSuper easy, last minute, and the instructions ahead of time were perfect. I was even able to enter the garage 5 minutes before my reserved time started since traffic wasn't as bad as I thought it would be!
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A. A.
5 Oct 2022
Verified reviewI was unable to change the date of my renewal so have ended up paying for 3 weeks when I will not be using the car park. Then, when I have renewed I get a message saying that my booking is over which is alarming and untrue since I have downloaded the app which clearly shows I have renewed.
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A. A.
5 Oct 2022
Verified reviewI had a query re a cancelled parking reservation and Onepark answered it very swiftly and very concisely
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A. A.
5 Oct 2022
Verified reviewexcellent
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A. A.
4 Oct 2022
Verified reviewUnable to find the parking
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A. A.
4 Oct 2022
Verified reviewUnable to find the parking location
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A. A.
4 Oct 2022
Verified reviewovercharged
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A. A.
4 Oct 2022
Verified reviewGood service. Frindly gentleman
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A. A.
4 Oct 2022
Verified reviewYour site is clear and the costs reasonable. Good service too. many other sites make booking a car space very complicated .
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A. A.
4 Oct 2022
Verified reviewSimple and fast!
Reviews displayed in chronological order
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