What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

17%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

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5 ★

A. A.
18 May 2023
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We used to order from you every other week but now that there is no cashback unless you collect we only use you now and again...shame!
Experience from: 16 May 2023
A. A.
17 May 2023
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Awesome
Experience from: 13 May 2023
A. A.
17 May 2023
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Amazing!
Experience from: 14 May 2023
A. A.
17 May 2023
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Good
Experience from: 14 May 2023
A. A.
17 May 2023
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A promising start keep it up!
Experience from: 4 May 2023
A. A.
17 May 2023
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Not very happy with your non-sushi dishes. Second time trying them. Duck ramen - had 4 thin slices of duck for £14? That is daylight robbery. The chicken katsu portion was fine but the chicken katsu was soggy and looked undercooked?
Experience from: 11 May 2023
A. A.
17 May 2023
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One of the sushi contained a synthetic cheese/cheese-like substance and that we didn’t like and felt out of place in sushi selection. All the other sushi were enjoyable.
Experience from: 6 May 2023
A. A.
17 May 2023
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Good selection
Experience from: 10 May 2023
A. A.
17 May 2023
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I just love it
Experience from: 13 May 2023
A. A.
17 May 2023
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Everything was good - welcome and service, price, sushi and shashimi, although the edamame beans were not the freshest.
Experience from: 3 May 2023
A. A.
17 May 2023
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Worst food poisoning of my life
Experience from: 1 May 2023
A. A.
17 May 2023
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Overall great food and service. The sushi and rolls are all packaged very nicely with clear heating instructions for those items that needed it. The yakisoba was a bit bland and I was hoping for more veggies so I won’t be getting that again. Signature rolls were yummy. I like that they reward you for doing pickup orders.
Experience from: 10 May 2023
A. A.
17 May 2023
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Everytime I order online or order take away, there is missing item when I go home. There is always a mistake. We like the food but I really hesitate to order because of this problem.
Experience from: 4 May 2023
A. A.
17 May 2023
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Delicious
Experience from: 10 May 2023
A. A.
17 May 2023
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Great food!
Experience from: 15 May 2023
A. A.
17 May 2023
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Haven’t had a few nigiri’s…
Experience from: 9 May 2023
A. A.
13 May 2023
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Fantastique
Experience from: 30 Apr 2023
A. A.
13 May 2023
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Brilliant box. Loved the branding and the flavours were magic.
Experience from: 29 Apr 2023
A. A.
13 May 2023
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Yakitori is delicious and served warm. Portion size is good for its price.
Experience from: 28 Apr 2023
A. A.
13 May 2023
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yaki soba wasn't available. Haven't had a refund as promised yet. French roll rice was hard and stale and didn't have the fig jam or pecans as advertised. Emailed them to raise this issue. No response so far.
Experience from: 29 Apr 2023