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Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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A. A.
20 Apr 2024
Verified reviewI ordered a variety box which included tuna. I was expecting fresh tuna but it contained tinned tuna. awful
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A. A.
4 Apr 2024
Verified reviewExcellent quality and great value
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A. A.
3 Apr 2024
Verified reviewI love sushishop, I'm always orderning there.
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A. A.
2 Apr 2024
Verified reviewFirst class quality using the freshest ingredients. Worth every penny and far superior to the sushi counter in supermarkets. Very impressed.
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A. A.
2 Apr 2024
Verified reviewVery delicious, taste was fantastic. Super fast delivery (couldn't even tip)
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A. A.
2 Apr 2024
Verified reviewI like Sushi Shop, but experience ordering in the app was not great. I placed the order, but for 1 hour it was in status "order in preparation". I went to sushi place after 1 hour to pick up my order. I complained that the app was not updating the progress of the order, but staff told me that they do not have control over the app. It is my favorite sushi place and quality is always good.
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A. A.
2 Apr 2024
Verified reviewAlways friendly. And sushi is delicious.
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A. A.
2 Apr 2024
Verified reviewGreat service and amazing food!
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A. A.
2 Apr 2024
Verified reviewGreat quality, well prepared food. Seating in store is limited and not very comfortable
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A. A.
2 Apr 2024
Verified reviewLived up to the in house service!
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A. A.
2 Apr 2024
Verified reviewThe new collaboration with Albert Adria is a must try!
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A. A.
30 Mar 2024
Verified reviewthe wrong rolls were sent in part of the order and the employee who took my call questioned my complaint when she spoke to the chef who confirmed he had prepared the order correctly. I had to take a picture as proof of the error. A replacement was offered which was no use to me as we were about to have dinner and that would have implied a longer wait. I have requested a partial refund and waiting for the manager to call me about this.
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A. A.
30 Mar 2024
Verified reviewGreat sushi, the carrot salad was a positive surprise, really tasty
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A. A.
30 Mar 2024
Verified reviewFabulous!
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A. A.
15 Mar 2024
Verified reviewvery pleasant, quick and painless
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A. A.
13 Mar 2024
Verified reviewBest sushi takeaway for miles.
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A. A.
11 Mar 2024
Verified reviewAbsolutely superb freshly made sushi. We love the signature rolls, particularly white passion.
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A. A.
8 Mar 2024
Verified reviewBrilliant service as always and delicious Sushi!
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A. A.
7 Mar 2024
Verified reviewI really liked the duck ramen! Duck was super soft and broth was tasty! Would recommend!
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A. A.
7 Mar 2024
Verified reviewDelicious Sushi. Good value for money
Reviews displayed in chronological order
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