What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

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5 ★

A. H.
16 Sept 2024
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Lovely
Experience from: 5 Sept 2024
L. H.
16 Sept 2024
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I've had this poke salon passion fruit bowl many times especially in France . The quality of produce last night was not great . I ate half . The spicy tuna bowl was a bit better
Experience from: 10 Sept 2024
M. E.
16 Sept 2024
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Fantastic quality always. So fresh!
Experience from: 6 Sept 2024
V. K.
16 Sept 2024
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I love the food and I have got all my friends onto Sushi Shop!! Always new things to try! Thank u guys
Experience from: 14 Sept 2024
S. J.
16 Sept 2024
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The service was exceptional- staff were incredibely attentively, the atmosphere was cozy and inviting. It's also one of the cleanest, most hygienic places to eat, showing how well-maintained it is. My sushi shop, please never change your recipe like so many other places have. You're doing everything right!
Experience from: 13 Sept 2024
A. A.
16 Sept 2024
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The new Sunmer Range is a must try!
Experience from: 28 Aug 2024
A. A.
16 Sept 2024
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Quality delicious and so fresh!
Experience from: 2 Sept 2024
F. B.
16 Sept 2024
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Food is always fresh and tasty
Experience from: 10 Sept 2024
A. A.
16 Sept 2024
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Change from cardboard boxes to horrible over-sized single-use plastic boxes is unforgivable. I'll be looking for an alternative sushi supplier.
Experience from: 28 Aug 2024
A. A.
15 Sept 2024
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Food was not fresh
Experience from: 30 Aug 2024
A. A.
15 Sept 2024
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picked up two items and the birthday discount. food was good as always. thanks !
Experience from: 30 Aug 2024
A. A.
9 Sept 2024
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I think the quality of the salmon that used is really poor. Over the last few months we've seen it getting progressively worse with really fatty, brown chewy pieces of salmon being used.
Experience from: 24 Aug 2024
A. A.
9 Sept 2024
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Excellent product
Experience from: 28 Aug 2024
A. A.
9 Sept 2024
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Amazing food, lovely staff! The place is super nice and clean. I will be coming back.
Experience from: 27 Aug 2024
A. A.
5 Sept 2024
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The ladies at the front were very sweet and attentive to my inquiries
Experience from: 22 Aug 2024
A. A.
5 Sept 2024
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.
Experience from: 20 Aug 2024
A. A.
21 Aug 2024
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Excellent sushi, ready on time for me to collect on my way home.
Experience from: 14 Aug 2024
A. A.
21 Aug 2024
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Food was nice although the special rolls are small and nothing exciting. Service was terrible - we considered walking out but were hungry. We ate in but were given plastic plate.
Experience from: 5 Aug 2024
A. A.
21 Aug 2024
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Excellent and always consistent
Experience from: 14 Aug 2024
A. A.
13 Aug 2024
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The food came in a poor state, squashed on one side, not very presentable. Some rolls were bland and lacked of taste.
Experience from: 1 Aug 2024