Go to website
Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
-
A. A.
17 Sept 2022
Verified reviewIncredible customer service. Emailed them prior ordering and they were extremely helpful and considerate. Shout out to Carol of motostorm. They are the one of the few international stores that really help there customers. A
-
A. A.
17 Sept 2022
Verified reviewGood delivery speed.Good quality product as seller explains
-
A. A.
16 Sept 2022
Verified reviewSuper fast delivery to Australia for a very good shipping fee. The helmet Sena Outrush R in Matt black itself is very tight for a Medium size as my previous helmet was a Small. Hope it will get better after wearing it a couple of times otherwise I should have gotten a size Large. Easy transaction and payment.
-
A. A.
16 Sept 2022
Verified reviewRating reason. Don't have the package. UPS dropped package at wrong "a parts store" address. Can not rate something, i don't have. 09.01.2022
Reply from Motostorm.it
We are sorry for the inconvenience caused by this situation. We will be sending you more information via mail about the delivery.
-
A. A.
16 Sept 2022
Verified reviewGreat service. Will definitely use in the future.
-
A. A.
16 Sept 2022
Verified reviewIt was my first order, I was a little skeptical about the site but decided to give it a try, I will look forward on purchasing from this site again.
-
A. A.
16 Sept 2022
Verified reviewI found the web site navigation to be easy. I live in California and purchased a helmet for a discounted price. The shipping cost was very good for very fast FedEx International shipping. The helmet arrived in about 4 days after purchase.
-
A. A.
16 Sept 2022
Verified reviewI ordered the SHOEI Neotec 2 motorcycle helmet. I ordered it from your site because the price was competitive in comparison with other sellers. What I didn't know was that UPS would send me an email stating that I had to pay import charges. The helmet ended up being more expensive than the other sellers. I won't be using your services again.
Reply from Motostorm.it
We are sorry you are not satisfied with the purchase. We indicate both in the website and in the confirmation email that customers outside of the EU might be subjected to custom duties. The customer is made aware of this before placing the order and also after palcing the order.
Reply from A. A.
It couldn't have been very clear. As I said I won't be buying from you again.
Show exchanges Hide exchanges -
A. A.
16 Sept 2022
Verified reviewIch bin enttäuscht das ich zusätzliche Kosten tragen musste, nirgends auf der Webseite stand was von zusätzlichen Kosten durch UPS. das finde ich ist eine Frechheit, hätte ich das gewusst hätte ich hier nichts bestellt.
Reply from Motostorm.it
Hallo, die Schweiz liegt außerhalb der EU, daher wird die Mehrwertsteuer nicht auf den Preis angewendet, wenn Sie ein Produkt bei uns kaufen, aber der Schweizer Zoll verlangt, dass Sie die Steuern in Ihrem Land bezahlen. Die Rechnung wird an das Transportunternehmen gesendet und das Transportunternehmen sendet sie an den Empfänger der Sendung. Es gibt eine Erinnerung an diese Praxis in der Bestellbestätigung, die Sie per E-Mail erhalten, und auch in der Zahlungsrichtlinie auf unserer Website, bevor Sie eine Bestellung aufgeben. Herzliche Grüße
-
A. A.
16 Sept 2022
Verified reviewBought from Japan. Best price. Very fast delivery.Very satisfied.
-
A. A.
14 Sept 2022
Verified reviewNão cumpriram a data de entrega, inicialmente diziam que estava disponível, posteriormente a entrega passou para 20.08.2022. e só chegou a 30.08.2022. O material estava devidamente embalado e ficou perfeito no capacete. Único ponto negativo o já mencionado.
-
A. A.
14 Sept 2022
Verified reviewItem was on backorder for dealers here in the US. So when I found them here, I was surprised. Ordering was easy, shipping was fast - received in 4 days, and boots fit perfect. Thanks for the prompt delivery.
-
A. A.
14 Sept 2022
Verified reviewThe packaging was excellent and the helmet arrived in Australia in 5 business days. Quicker than local post! Motostorm and FedEx combined very well to deliver :-) I will be back fo more shopping in the future.
-
A. A.
14 Sept 2022
Verified reviewVery expensive
Reply from Motostorm.it
Hello, we have very competitive prices in comparison to our competitors. We also offer the possibility to "price match" and buy it at a lower price.
Reply from A. A.
The price is very expensive To me as i got charged with many fees such as shipping fee plus The customs fee, not worth the money and also The wait
Reply from Motostorm.it
Hello, we are sorry that you are not satisfied with your purchase. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. This information is provided on the Motostrom website.
Reply from A. A.
The price is very expensive To me as i got charged with many fees such as shipping fee plus The customs fee, not worth the money and also The wait
Show exchanges Hide exchanges -
A. A.
14 Sept 2022
Verified reviewI’ve been a long term customer, and they have good deals and very fast shipping.
-
A. A.
14 Sept 2022
Verified reviewEro nei guai perché non potevo farlo normalmente in Giappone. Grazie per il tuo aiuto questa volta, mi è piaciuto molto. Apprezzerei il tuo favore se ci fosse un'altra opportunità.
-
A. A.
14 Sept 2022
Verified reviewVery nice tail bag. Fits the rear seat nicely and is high quality. The straps are long enough to hook where you need them and hold the bag very securely.
-
A. A.
14 Sept 2022
Verified reviewShipping was quick. Communication was good!
-
A. A.
14 Sept 2022
Verified reviewPretty fast shipping and secure packaging. Would order from again.
-
A. A.
14 Sept 2022
Verified reviewGreat prices and quick delivery.
Reviews displayed in chronological order
Contact
Go to website
Certification
