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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
17 May 2023
Verified reviewVery good service
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A. A.
17 May 2023
Verified reviewEffortless transaction
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A. A.
17 May 2023
Verified reviewThe shipment was also fast and it arrived properly. It's a shop you can trust.
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A. A.
17 May 2023
Verified review品物によりますが、安くて、迅速に対応頂けたので次回も利用したいと思います
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A. A.
17 May 2023
Verified reviewBest price around. Shipping was very quick.
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A. A.
17 May 2023
Verified reviewバイクに問題なく取り付けることができました。その後、トップケースを取り付けて走行し快適なバイク生活をおくれそうです。
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A. A.
17 May 2023
Verified reviewGreat deal, fast shipping
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A. A.
16 May 2023
Verified reviewThe FedEx delivery is awful. No response, no notification in advance, no reasonable link to pay taxes and duties online. Some guy calls you and asks your credit card number. He requires to text him. Not secure and not safe
Reply from Motostorm.it
Hello Alexey, Thanking you for you order, we would like to apologize for this unfortunate experience you had with Fedex. We will make sure to let Fedex know about this, as it is not the standard procedure to redeem payments. Kind regards.
Reply from A. A.
Thank you. I would like to add that your treatment was without any complaints and the product was to my satisfaction and I was very happy about it. I do realize that you have limited influence on delivery companies but just wanted to let you know.
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A. A.
16 May 2023
Verified reviewI kept keeping watch of the FedEx tracking and After 7 days and no change in the shipping progress chart. First I tried using their "My orders" page but it is very generic and couldn't get anywhere. I finally e-mailed Motostrom about whether the item had been shipped yet or not, Vula! The next day I got an e-mail saying it was on the way. After that it took another full week to get my order. So in conclusion, I can understand the order taking some time being from another country but they completely dropped the ball by not placing the order until I contacted them plus there generic website. I'll never use them again nor recommend.
Reply from Motostorm.it
Hi, we are sorry you were not satisfied about our service. The product you had ordered was indicated on our website as shipping in 7 days.This is because the item was not in our stock and had been ordered at the Brand first. Therefore you order was not shipped immediately but as soon as we have received the item from the Brand. The planned shipping date is indicated in your order list when you log in to your account. This is pure coincidence that you have called the day before we shipped. The delivery took longer than planned because the package went through customs. We are glad you have at the end received your package well and apologize for the delay. Kind Regards
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A. A.
16 May 2023
Verified reviewFast shipping, item as described. Envío rápido, artículo como descrito.
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A. A.
13 May 2023
Verified reviewI was very pleased to find a helmet on sale in the size that was hard to find. I received a rapid shipping estimate date and was skeptical that it would go out so fast. FedEx was slow to post movement of my article, which initially gave me some doubts about the store. To my surprise the article arrived five days after placing the order traveling from Italy to Dallas Texas. FedEx showed it out for delivery when it's last listed movement was still in Italy. So thumbs up to Moto storm for prompt shipping and a good outcome for me. FedEx may be slow to report movements, and this is not the fault of Moto storm. I would have no doubts about ordering from Moto storm again and would recommend it to my friends.
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A. A.
13 May 2023
Verified reviewFast customer service to confirm fit for my new KTM!
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A. A.
13 May 2023
Verified reviewPerfect service and item. Recommend completely.
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A. A.
13 May 2023
Verified reviewOrder arrived in good time as expected.
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A. A.
13 May 2023
Verified reviewAmazing Speed . Faster than walking down to a store at the other end of town . Italy to UAE in a day and some more . And exactly as promised . Super Happy .
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A. A.
13 May 2023
Verified reviewMy shipping experienced with my latest order was smooth and straight forward! Excellent job Motostorm.It! Thank you Guys!
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A. A.
13 May 2023
Verified reviewFits great and is very light!
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A. A.
13 May 2023
Verified reviewThey sent the wrong item. Waiting to hear back from customer service. Based on other reviews, I have a bad feeling about how this will play out.
Reply from Motostorm.it
Hi, we have been in contact through emails to solve the issue, we hope you are now satisfied about our service. We are very sorry for the inconvenience caused. Kind regards
Reply from A. A.
As soon as we finish getting this straightened out, I will gladly edit my review. I appreciate you working with me so far.
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A. A.
9 May 2023
Verified reviewGood service
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A. A.
9 May 2023
Verified reviewgreat bag for trip
Reviews displayed in chronological order
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