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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
19 Apr 2024
Verified reviewFast shipping to US. Competitive prices.
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A. A.
19 Apr 2024
Verified reviewfast and happy with the product
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A. A.
19 Apr 2024
Verified reviewExtremely fast service thank you!
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A. A.
19 Apr 2024
Verified reviewResponsive seller. Good customer service.Keep up the good work
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A. A.
19 Apr 2024
Verified reviewProduct is good, but there are hidden shipment cost ( 42 EUR) on top on the one showed during the purchasing process. For a declared 170 EUR stuff, I totally paid 67 EUR shipping cost which is indeed too much. At the end, the tota price will be even more expensive than buying it in a shop.
Reply from Motostorm.it
Hello, Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. As your country is not part of the european comunity you do not pay Vat on our website buit you are asked by your customs to pay taxes and duties on delivery. We state this on our website and also on the confirmation email that you recieve after placing the order.
Reply from A. A.
hello, thank you for this answer. Your argument is perfectly known, but it is not trasparent when buying in Motostorm, I mean BEFORE placing the order. Shipping costs should either include that fee or should be clearly mentioned that extra duty will be invoiced. Recently I bought something on Amazon, with shipping cost which includes duty fees. For a good more expensive than this, I paid less than the half of shipping costs than the ones I bared for this buying.
Show exchanges Hide exchanges -
A. A.
19 Apr 2024
Verified reviewvery good goods and super fast delivery..thanks can only recommend it..greetings to Italy
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A. A.
19 Apr 2024
Verified reviewI have sent 2 emails to the company since my purchase was made, both have gone unanswered since. Paid for postage through the checkout process and was then told by delivery company, UPS, that an additional$300 Australian dollars was required for the item to clear customs. This was due to an error by Motorstorm in labelling the delivery incorrectly. No response from Motorstorm at all. Very negative experience. No savings in product purchased made. Cost an extra$300 overall will never use them again..
Reply from Motostorm.it
Hello, Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. As your country is not part of the european comunity you do not pay Vat on our website buit you are asked by your customs to pay taxes and duties on delivery. We state this on our website and also on the confirmation email that you recieve after placing the order.
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A. A.
19 Apr 2024
Verified reviewSkvělá cena a super rychlost dodání. Jen škoda, že do Čech není také doprava zdarma a musel jsem si to nechat poslat do Německa do Marktredwitz.
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A. A.
19 Apr 2024
Verified reviewI love to security I feel when I wear my helmet, and the color is beautiful. Thanks for making a wonderful helmet
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A. A.
19 Apr 2024
Verified reviewGreat store
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A. A.
19 Apr 2024
Verified reviewArrived same day as estimated delivery time .product looks great and well made,look forward to fitting it
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A. A.
19 Apr 2024
Verified reviewGreat helmet great price great team 5 stars.
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A. A.
19 Apr 2024
Verified reviewIt just worked
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A. A.
19 Apr 2024
Verified reviewService was great in the fact of updating on delays and explaining why. Updated my order and delivered after the delay. Will use this website again!
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A. A.
19 Apr 2024
Verified reviewジャケットの肩にプロテクターが入っていないものが届きました。メールで連絡してから3週間でプロテクターが送られてきました。ダイネーゼ社の品質管理の問題だと思いますが高い商品なのでどうなることかと肝を冷やしました。ジャケットはデザイン、質感、着心地全て素晴らしいものです。
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A. A.
19 Apr 2024
Verified reviewUnfortunately the product is not in great condition. this is not Motostorm's fault. Termignoni packed and item that honestly should never have passed their quality controls so now I am stuck trying to resolve an issues all the way from Melbourne Australia... again - this is not Motostorm's fault - this issue lies with Termignoni.... just unlucky i guess,
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A. A.
19 Apr 2024
Verified reviewFast and accurate. Awesome
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A. A.
19 Apr 2024
Verified reviewVery happy with my first experience with Motostorm. Good packaging and very fast shipping.
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A. A.
19 Apr 2024
Verified reviewTodo correcto.
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A. A.
14 Apr 2024
Verified reviewPhenomenal service!
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