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Review Summary
Motardinn comes across as a store where ordering feels simple and the experience is usually smooth from checkout to delivery. Customers mention clear communication, careful packaging, and products arriving in good condition, with a few also noting very competitive prices.
Delivery
"great price and delivery"
"Snel en makkelijk bestellen en betalen. Wordt ook best snel verzonden naar Nederland ( ongeveer 5 werkdagen ). De spullen komen netjes verpakt aan.…"
Snel en makkelijk bestellen en betalen. Wordt ook best snel verzonden naar Nederland ( ongeveer 5 werkdagen ). De spullen komen netjes verpakt aan. En de prijzen zijn redelijk. Dus het proberen waard!
"Very good service, fast delivery. Thanks guys."
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A. A.
9 Sept 2022
Verified reviewGood price and fast delivery
Reply from Motardinn.com
Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewGood!
Reply from Motardinn.com
Dear Alo , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Motardinn.com
Dear Klaas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewGreat communication, including delivery updates, and great item. Very efficient and highly recommended
Reply from Motardinn.com
Dear Alo , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewMotor zadel besteld, netjes en keurig verpakt geleverd!
Reply from Motardinn.com
Dear steven , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewGreat price, almost half the cost of buying from a UK shop. No issues regarding Brexit. As promised on their website, there was no additional import duty or taxes. The price in the website was the final price I paid. Highly recommended Motardinn and wouldn't hesitate to buy from them again.
Reply from Motardinn.com
Dear Geoff , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewSnel en correcte levering
Reply from Motardinn.com
Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewI bought motorcycle windproof, waterproof zip up trousers which I'm very happy with, on time delivery and fits perfectly.
Reply from Motardinn.com
Dear Magnus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewArrived early . Perfect fit
Reply from Motardinn.com
Dear Henrik , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Motardinn.com
Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewPart's working really good
Reply from Motardinn.com
Dear Mike , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewExcellent
Reply from Motardinn.com
Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewMy order was apparently delivered (no sign of it) Motard told me to do a claim through the post office, I tried making a claim online with royalmail, they asked a number of questions then said that the ordinating country (dispatch location) had to make the claim I.e. Spain, i was unable to open a claim. I told Motard what they had said and I supplied a screenshot of what royalmail had said, Motard ignored me, and kept saying I had to open a claim before they could do anything...I received an email today asking me to review Motard, what can I say other than AVOID buying anything from this company, these guys do not care, in fact they may never have sent it, who knows. I won't be using again
Reply from Motardinn.com
Dear Jon, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case again and identified the issue. Please note that in this case the package was delivered according to the DELIVERY company: https://www.royalmail.com/track-your-item#/tracking-results/JA415647684GB In this case, as the delivery was signed, you have to file an affidavit at the post office that the package was NOT delivered and provide us with a copy of this claim. Then we can start the investigation with the SHIPPING carrieron our side. If you have any further questions or concerns, please visit our FAQs page or feel free to contact us via our on-line form available in MY ACCOUNT. We are very sorry for the inconvenience. Kind regards
Reply from A. A.
Again I tried doing this online and it said I couldn't start a claim as it needed to issue a claim from the originating country I.e. not the UK. What do you guys not understand, very frustrating. I even sent you a screenshot of the royalmail website stating this....my above review clearly states this, yet you keep telling me to start a claim? I'm lost for words.... not sure what to do!
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A. A.
9 Sept 2022
Verified reviewEverything went well
Reply from Motardinn.com
Dear Mika , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Motardinn.com
Dear Patrik , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2022
Verified reviewQuick delivery and perfect match on descrition at a very reasonable price
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A. A.
23 Aug 2022
Verified reviewDifferent design was sent but I decided to keep it due to long postage
Reply from Motardinn.com
Hello , We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
20 Aug 2022
Verified reviewGreat bit of kit and dispatched quickly decent price too and was ideal for the long distance trial I completed. I would definitely use this company again.
Reply from Motardinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Aug 2022
Verified reviewHappy for my purchases.
Reply from Motardinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Aug 2022
Verified reviewTop quality quick delivery
Reply from Motardinn.com
Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Motardinn.com
Dear Vincenzo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
No problem I actually holiday in Pineda de mar every September is your store open to the public to visit as it would be nice to walk around and view the products
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A. A.
13 Aug 2022
Verified reviewGood product great price .
Reply from Motardinn.com
Dear David, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Best egards
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A. A.
11 Aug 2022
Verified reviewSnabb leverans och bra priser👍🏻
Reply from Motardinn.com
Kära kund, Tack för att du tog dig tid att dela så positiva kommentarer om din upplevelse med oss. Ha en bra dag! Tack,
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A. A.
6 Aug 2022
Verified reviewOrdered two Macna Back Protector Jacket inserts. Much cheaper than anywhere else. Very quick delivery great service thank you.
Reply from Motardinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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