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Review Summary
Mister-Auto is often described as easy to use, with quick ordering, good prices and fast delivery. Some customers also liked being able to return items if they were incorrect, while a few found the new site laggy and slow, or had trouble finding the right part.
Delivery
"Have used them a few times now, and find them very good. Takes a while for the items to arrive, but once you know that, it's a good service."
"Very satisfied with the price and delivery. Thank you."
"Delivery time is slow. But products are still well priced."
Digital experience
"Very good site, delivery cost was expensive"
"easy app to use quick delivery and comfort of being able to return them if incorrect."
"Everything on the site is well organised and easy to order"
Choice
"Great selection"
"Great selection of products but slow delivery time."
"Great choice, price and service all in one place"
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A. A.
23 Apr 2022
Verified reviewGoods as described, but poorly packed, box damaged, delivery time long
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A. A.
15 Apr 2022
Verified reviewYou sent the wrong product and a cheaper one at that I'll never use your service again I'm fuming over it
Reply from Mister-auto.ie
Dear Customer, Thank you for your message. We regret that you have received parts that do not match. However, we would like to point out that in some cases the entry of the vehicle data is not sufficient to ensure compatibility of the parts. These only indicate a model series in which different products/versions are installed over time. All these items will then appear in our catalogue as intended for that particular vehicle . With kind regards, The Mister-Auto Team
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A. A.
15 Apr 2022
Verified reviewI've made 3 orders from the website and in 2 of them the parts were not the right ones for the cart. The website a lot of the times recommends parts that don't fit.
Reply from Mister-auto.ie
Dear Customer, Thank you for your message. We regret that you have received parts that do not match. However, we would like to point out that in some cases the entry of the vehicle data is not sufficient to ensure compatibility of the parts. These only indicate a model series in which different products/versions are installed over time. All these items will then appear in our catalogue as intended for that particular vehicle . With kind regards, The Mister-Auto Team
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A. A.
15 Apr 2022
Verified reviewA very good store
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A. A.
15 Apr 2022
Verified reviewWell worth the money
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A. A.
15 Apr 2022
Verified reviewVery good service
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A. A.
15 Apr 2022
Verified reviewEasy to find the correct part. Fairly fast delivery and good product.
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A. A.
15 Apr 2022
Verified reviewOrdered a part that supposed to fit on the driver's side. I ended up with the one for the passenger's side. Maybe that's because what is the driver's side in Ireland, it is the passenger's side in France from where the parcel containing my parts was sent. But when you order from a website with .ie extension, you don't expect such things.
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A. A.
15 Apr 2022
Verified reviewExcellent
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A. A.
15 Apr 2022
Verified reviewVery poor communication with customer service. Items did not arrive on date promised and their "guaranteed delivery or refund" wording have fine print so they are not bothered to keep to their promises. Do not recommend to anyone.
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A. A.
7 Apr 2022
Verified reviewIt to hard to send part back
Reply from Mister-auto.ie
Dear Mr. Kearns, Thank you for your feedback. We are very sorry, but we can only send documents through an email address. Kind regards, Mister Auto team
Reply from A. A.
You are nothing only con men
Show exchanges Hide exchanges -
A. A.
7 Apr 2022
Verified reviewDisappointed in delivery times,full order not in stock when it said it was available on ordering
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A. A.
7 Apr 2022
Verified reviewFast delivery and correct parts highly rec.
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A. A.
7 Apr 2022
Verified reviewParts can take quite a while to arrive if not fast tracked delivery. Some products unavailable. Some products have little information.
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A. A.
7 Apr 2022
Verified reviewGood service from mister-auto. Will use again. Recommended
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A. A.
7 Apr 2022
Verified reviewHighly recommended 👍⭐️👍
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A. A.
7 Apr 2022
Verified reviewI ordered a driver's side window regulator, as the website was mister-auto.ie I assumed it would be for the driver's side of an Irish car but I received a regulator for the left side which is the driver's side in Europe! I then had to explain to the customer how the part I ordered for them was for the wrong side of the car after having them wait two weeks for delivery.
Reply from Mister-auto.ie
Dear custormer, thank you for your feedback. We apologize for any inconvenience. We do our best to correct such errors. If you wish to return the part, please email us through your profile on the page and we will be happy to arrange a free return for you Best Regtrdas, Mistar Auto team
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A. A.
7 Apr 2022
Verified reviewGreat value for money
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A. A.
7 Apr 2022
Verified reviewI'm was using an app. And the app are horrible. Can't add parts to basket, when try was message no internet connection or app was freeze. Otherwise price compare to quality excellent
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A. A.
7 Apr 2022
Verified reviewWorst experience that I had. The communication is appalling and Mister Auto are always disabling communication where I have to ope new communication thread.
Reply from Mister-auto.ie
Dear customer, thank you for you feedback. we always strive to help our customers both when placing an order and in cases of complaints. We regret that these efforts have not met your expectations in this particular case. We will do our best to improve. Best regards, Mister Auto team
Reviews displayed in chronological order
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