What is mister-auto.ie's address ?

19 rue Alfred Musset 69100 VILLEURBANNE

Reviews for Mister-auto.ie

Total: 6 183 reviews since 24/07/2020

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4.1

Based on 167 reviews from the last 12 months

5

73%
4

11%
3

6%
2

4%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mister-Auto is often described as easy to use, with quick ordering, good prices and fast delivery. Some customers also liked being able to return items if they were incorrect, while a few found the new site laggy and slow, or had trouble finding the right part.

Reviews mention a good selection of spare parts, correct parts delivered, safe packaging and generally good value. Delivery is usually praised, although some customers report expensive shipping, delays, bad handling of Irish postal codes and problems with DPD leaving parcels poorly delivered. Searching for certain items can also be difficult, and one customer found phone support hard to reach.

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Helpful?

Delivery

267 reviews mention delivery, with 69% positive feedback.

"Have used them a few times now, and find them very good. Takes a while for the items to arrive, but once you know that, it's a good service."

"Very satisfied with the price and delivery. Thank you."

"Delivery time is slow. But products are still well priced."

Digital experience

75 reviews mention the digital experience, with 80% positive feedback.

"Very good site, delivery cost was expensive"

"easy app to use quick delivery and comfort of being able to return them if incorrect."

"Everything on the site is well organised and easy to order"

Choice

42 reviews mention choice, with 100% positive feedback.

"Great selection"

"Great selection of products but slow delivery time."

"Great choice, price and service all in one place"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
10 Nov 2023
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Good value & fast delivery.
Experience from: 12 Oct 2023
A. A.
10 Nov 2023
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Easy to use. Broad car database.
Experience from: 16 Oct 2023
A. A.
9 Nov 2023
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It was very easy to place an order with Mister Auto but when I received the part - a wing mirror - it was for the passenger side, not the driver's side. The error was simply due to the part coming from Europe - where they drive on the right-side of the road, rather than the left, which we do here in Ireland. However, it was extremely easy to contact customer support who immediately identified the reason for the wrong item being shipped, instantly ordered another one (the correct one for me in Ireland) to be shipped, and refunded postage on the return item. All in all, an excellent service, often lacking in business today.
Experience from: 16 Oct 2023
A. A.
7 Nov 2023
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Good value.
Experience from: 7 Oct 2023
A. A.
7 Nov 2023
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Speedy delivery and well priced
Experience from: 12 Oct 2023
A. A.
7 Nov 2023
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All great with delivery and timing
Experience from: 9 Oct 2023
A. A.
7 Nov 2023
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The two biggest purchases I had from Misterauto 4 injectors for my campervan were faulty and took some time to get a refund and lately bought a broken fuel pump for the same campervan
Experience from: 19 Aug 2023
Reply from Mister-auto.ie

Dear Mr. Customer, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. From what, we have sent you a new fuel pump in exchange for the damaged one. We'd like to offer you a voucher for 10 Euro that you can use for any future purchases from our website. If you have any further questions or if you require any further assistance we'd like to ask you to contact our Customer Support hotline: 08 18 00 01 51 Monday to Friday from 10 am to 5 pm We appreciate your understanding and remain at your disposal. Kind regards, The Mister-Auto Customer Service
A. A.
7 Nov 2023
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Excellent service.
Experience from: 22 Sept 2023
A. A.
7 Nov 2023
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Good value and quality
Experience from: 11 Oct 2023
A. A.
7 Nov 2023
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Good price for the psrts
Experience from: 9 Oct 2023
A. A.
7 Nov 2023
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As always quality service, delivery to Ireland does take longer, but I will still come back to them again
Experience from: 9 Oct 2023
A. A.
2 Nov 2023
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Purchased items could be packaged a bit better
Experience from: 6 Oct 2023
A. A.
1 Nov 2023
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Overall great
Experience from: 5 Oct 2023
A. A.
1 Nov 2023
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Great very quick response and very prompt delivery. Thanks
Experience from: 7 Oct 2023
A. A.
1 Nov 2023
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2 weeks waiting for a parts is absolutely joke
Experience from: 1 Oct 2023
Reply from Mister-auto.ie

Dear, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. Because of the delay, we'd like to offer you a voucher for 5 Euro that you can use for any future purchases from our website. We'd like to also ask you to confirm whether you have received your package or not. According to its tracking, it has been delivered on 12.10.2023. We appreciate your understanding and remain at your disposal. Kind regards, The Mister-Auto Customer Service
A. A.
29 Oct 2023
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I was delighted with my purchase, the product was exactly what I ordered and I was able to install myself, working pe
Experience from: 2 Oct 2023
A. A.
28 Oct 2023
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Great service, no issues
Experience from: 3 Oct 2023
A. A.
27 Oct 2023
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Easy and fast
Experience from: 27 Sept 2023
A. A.
27 Oct 2023
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100% satysfakcjonujących
Experience from: 27 Sept 2023
A. A.
26 Oct 2023
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Hi, there
Experience from: 29 Sept 2023