What is mister-auto.ie's address ?

19 rue Alfred Musset 69100 VILLEURBANNE

Reviews for Mister-auto.ie

Total: 6 183 reviews since 24/07/2020

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4.1

Based on 167 reviews from the last 12 months

5

73%
4

11%
3

6%
2

4%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mister-Auto is often described as easy to use, with quick ordering, good prices and fast delivery. Some customers also liked being able to return items if they were incorrect, while a few found the new site laggy and slow, or had trouble finding the right part.

Reviews mention a good selection of spare parts, correct parts delivered, safe packaging and generally good value. Delivery is usually praised, although some customers report expensive shipping, delays, bad handling of Irish postal codes and problems with DPD leaving parcels poorly delivered. Searching for certain items can also be difficult, and one customer found phone support hard to reach.

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Helpful?

Delivery

267 reviews mention delivery, with 69% positive feedback.

"Have used them a few times now, and find them very good. Takes a while for the items to arrive, but once you know that, it's a good service."

"Very satisfied with the price and delivery. Thank you."

"Delivery time is slow. But products are still well priced."

Digital experience

75 reviews mention the digital experience, with 80% positive feedback.

"Very good site, delivery cost was expensive"

"easy app to use quick delivery and comfort of being able to return them if incorrect."

"Everything on the site is well organised and easy to order"

Choice

42 reviews mention choice, with 100% positive feedback.

"Great selection"

"Great selection of products but slow delivery time."

"Great choice, price and service all in one place"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
30 May 2024
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Very easy to order with a good choice of parts at reasonable prices.
Experience from: 1 May 2024
A. A.
30 May 2024
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Excellent service
Experience from: 6 May 2024
A. A.
30 May 2024
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Very happy with the whole experience
Experience from: 2 May 2024
A. A.
30 May 2024
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Mister Auto is one of the big three I buy my car parts from. Great deals, reliable delievery
Experience from: 30 Apr 2024
A. A.
30 May 2024
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Delayed arriving and once arrived was the wrong 2 parts that came
Experience from: 29 Apr 2024
Reply from Mister-auto.ie

Dear Sir, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. As we understand, you have had a bad experience using our services. We have the option to take the wrong items back and get you a full refund. Would you be that kind and confirm what would prefer us to proceed with here? If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team
A. A.
30 May 2024
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Collected and verified by Verified Reviews
There was a hold up on some of the parts ,so dispatch was delayed, but at least they kept informed of delays ,have been using Mr Auto for years now, reliable.
Experience from: 11 Dec 2023
Reply from Mister-auto.ie

Dear Sir, Thank you for your message. We are pleased to have responded to your requests and you are satisfied with your order. Thank you for letting us know, we strive to continuously improve the quality of our products and services. Best regards, Mister-Auto
A. A.
26 May 2024
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Very satisfied
Experience from: 26 Apr 2024
A. A.
26 May 2024
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Excellent
Experience from: 29 Apr 2024
A. A.
26 May 2024
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Parts ordered for my Ford Kuga DM2 1.5tdci.parts fitted perfectly.
Experience from: 27 Apr 2024
A. A.
25 May 2024
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Product correct and delivery on point!
Experience from: 30 Apr 2024
A. A.
25 May 2024
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Good
Experience from: 28 Apr 2024
A. A.
25 May 2024
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Good servise
Experience from: 27 Apr 2024
A. A.
23 May 2024
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That was second time when wrong part was sent me
Experience from: 19 Apr 2024
Reply from Mister-auto.ie

Dear Sir, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. As we understand you have had a bad experience using our services. Would you like for us to take it back and issue a full refund for it, while we still have the option available? We will also add a voucher to your next purchase as a compensation for the misunderstanding. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team

Reply from A. A.

Hi,thanks for your reply. Yes i would like to return the item for a full refund. Can you give me more details about returning the item also who covers the postage? Thanks.

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A. A.
23 May 2024
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Ease of finding correct part
Experience from: 30 Mar 2024
A. A.
17 May 2024
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Good price fast delivery
Experience from: 19 Apr 2024
A. A.
17 May 2024
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Easy ordering and option of budget or premium battery for most cars
Experience from: 20 Apr 2024
A. A.
17 May 2024
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It was easy to find what I wanted, and there was a number of brands available from which to choose.
Experience from: 17 Apr 2024
A. A.
17 May 2024
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Valve for money. Excellent website.
Experience from: 13 Apr 2024
A. A.
17 May 2024
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Good
Experience from: 21 Apr 2024
A. A.
17 May 2024
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Clear and simple app quick delivery and great quality parts
Experience from: 14 Apr 2024