What is mister-auto.ie's address ?

19 rue Alfred Musset 69100 VILLEURBANNE

Reviews for Mister-auto.ie

Total: 6 183 reviews since 24/07/2020

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4.1

Based on 167 reviews from the last 12 months

5

73%
4

11%
3

6%
2

4%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mister-Auto is often described as easy to use, with quick ordering, good prices and fast delivery. Some customers also liked being able to return items if they were incorrect, while a few found the new site laggy and slow, or had trouble finding the right part.

Reviews mention a good selection of spare parts, correct parts delivered, safe packaging and generally good value. Delivery is usually praised, although some customers report expensive shipping, delays, bad handling of Irish postal codes and problems with DPD leaving parcels poorly delivered. Searching for certain items can also be difficult, and one customer found phone support hard to reach.

This summary is AI-Generated

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Helpful?

Delivery

267 reviews mention delivery, with 69% positive feedback.

"Have used them a few times now, and find them very good. Takes a while for the items to arrive, but once you know that, it's a good service."

"Very satisfied with the price and delivery. Thank you."

"Delivery time is slow. But products are still well priced."

Digital experience

75 reviews mention the digital experience, with 80% positive feedback.

"Very good site, delivery cost was expensive"

"easy app to use quick delivery and comfort of being able to return them if incorrect."

"Everything on the site is well organised and easy to order"

Choice

42 reviews mention choice, with 100% positive feedback.

"Great selection"

"Great selection of products but slow delivery time."

"Great choice, price and service all in one place"

1 ★

2 ★

3 ★

4 ★

5 ★

J. M.
6 Mar 2025
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I received incorrect alternative belt in my last order and when I went into return it won't let me on my mobile phone I have to do it on a computer not everyone has a computer
Experience from: 12 Feb 2025
V. P.
6 Mar 2025
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Very good service.
Experience from: 13 Feb 2025
F. S.
4 Mar 2025
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Good value and prices. However you were unable to fulfill part of my order. I got a refund but a bit disappointed that you could not fill the order 100%.
Experience from: 9 Feb 2025
J. T.
4 Mar 2025
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Sent wrong side I had to cut it to fit ...I triple checked that I asked for rear right and was sent rear left
Experience from: 10 Feb 2025
S. H.
4 Mar 2025
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The parts I recieved were for the alternative driving side. Customer Care advised "we kindly remind you to double-check the side of the car for such orders". If the registration of the car is provided, only the parts compatible for that car should be listed for purchase and customers should not be responsible confirming parts compatibility. This is a poor quality service.
Experience from: 10 Feb 2025
Reply from Mister-auto.ie

Hello, First of all, we would like to thank you for your feedback and your customer experience, it helps us to improve our services. We are very sorry that you have received products that are not compatible with your vehicle. We invite you to contact our customer service department, who will help you return the parts, so that you can obtain a refund. We thank you for your understanding and wish you an excellent day. Best regards, The entire Mister-Auto team
V. D.
4 Mar 2025
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Excellent range of product
Experience from: 3 Feb 2025
O. T.
24 Feb 2025
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Быстро и легко
Experience from: 11 Feb 2025
R. J.
24 Feb 2025
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God quality part ,
Experience from: 9 Feb 2025
V. G.
23 Feb 2025
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Very good very nice. Fast delivery and good quality.
Experience from: 8 Feb 2025
P. M.
22 Feb 2025
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Found it very difficult to complete the application form. No section for an air code.
Experience from: 5 Feb 2025
Reply from Mister-auto.ie

Hello, First of all, we would like to thank you for your feedback and your customer experience, which helps us to improve our services. We are very sorry for the inconvenience you have experienced with this order. We invite you to contact our customer service department for any request related to the form so that they can help you quickly. We thank you for your understanding and wish you an excellent day. Best regards,
P. W.
21 Feb 2025
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Good service and price
Experience from: 2 Feb 2025
A. J.
21 Feb 2025
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The service is really good, especially the customer support service.
Experience from: 30 Jan 2025
S. G.
21 Feb 2025
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Great choice and delivery is generally 10 days
Experience from: 2 Feb 2025
R. E.
21 Feb 2025
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Oil dipstick was a perfect fit.
Experience from: 4 Feb 2025
C. C.
21 Feb 2025
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Very good thanks
Experience from: 30 Jan 2025
M. C.
21 Feb 2025
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Lead times can be slow
Experience from: 3 Feb 2025
L. O.
21 Feb 2025
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Very Happy with prompt service
Experience from: 3 Feb 2025
N. W.
21 Feb 2025
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Website easy to navigate and order on
Experience from: 1 Feb 2025
Y. B.
21 Feb 2025
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Very good!
Experience from: 1 Feb 2025
J. T.
21 Feb 2025
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I recieved an empty box. The part was not in it. My car was due for it's roadworthy test on Saturday 8th of February. I had to cancel the test and forfeit the test fee of €60. I contacted customer service to explain and sent photos of the box requesting a refund. Still waiting for a reply. This whole thing has cost me €115 for a part that was €55 incl delivery. Very disappointed.
Experience from: 27 Jan 2025