Reviews for Mariobertulli.co.uk

Thank you so much for your kind words and for choosing us again! We're thrilled to hear that you love the quality and comfort of our shoes. Your recommendation means the world to us, and we can't wait to serve you again in the future. 😊👍 Regards, Valentina

Dear Mr. Abdullah, Do you need some help or do you have some questions about an order ? Please let me know, it's a pleasure for me to help you. Best regards, Magalie.

Dear Henri, Thank you for your message. Please contact me by email (magalie@charlet.mc) so I can check for you where your order is and inform you of the delivery. Best regards, Magalie.

Dear customer, We want to reassure you that our payment process is entirely secure and designed with your convenience in mind. Offering this payment method allows us to confirm your payment and ship your order as quickly as possible, ensuring you receive your purchase without delay. If you feel more comfortable, you are also welcome to make a bank transfer as an alternative. Please note, however, that orders are shipped only once payment has been received. Your satisfaction and trust are important to us, and we are here to assist with any questions you may have. Kind regards, Magalie.

We appreciate your review! We’re happy to hear that everything went smoothly with your order and that you’re satisfied with the delivery. Thanks for choosing us, and we look forward to serving you again! 👟📦 Valentina

Thank you so much for your wonderful feedback! 😊 We’re glad to hear the boots fit perfectly and that you find them comfortable. It’s great to know the delivery met your expectations as well. Enjoy your new boots, and see you again soon! 🥾🚀 Valentina

Thank you so much for your feedback! We're thrilled to hear you're pleased with the quality of the boots and our quick delivery. We aim to provide top-notch service, so it’s wonderful to know we hit the mark. Enjoy your new boots, and feel free to reach out anytime! Valentina

Hello, Thank you for your message. I would like to remind you that we have a customer service team available to assist you and provide answers to your questions regarding shipment. Your parcel was dispatched on August 27th and is currently on its way. You can track its progress using the following link: https://trackyourparcel.eu/index.php?KC=44340-007-005568&AN=I1W1uswsfro If you have any further questions, please don't hesitate to contact us through our website. Regards, Valentina

Thank you for your positive feedback! We're glad to hear that you found our service quick and responsive. We appreciate your support and look forward to serving you again! Best regards, Valentina

Thank you for your detailed feedback. We are glad to hear that the shoes are comfortable and that the height increase is to your liking. We apologize for the issue with the model of the free pair of shoes. As mentioned in the offer conditions, when a size is out of stock, we sometimes send a similar model. Regarding the quality and appearance of the shoes, please note that we use high-quality leather, and all shoe components are made from the best materials. We are confident that you will recognize the quality of our shoes over time. If you would like to discuss your experience further or need assistance, please do not hesitate to contact us directly through our customer service page on the website. Thank you again for choosing our products, and we hope to provide you with an even better experience in the future. Regards, Valentina

Hello, All orders have shipment tracking available in your web account. However, you can also find the tracking information here: https://trackyourparcel.eu/index.php?KC=44340-007-005483&AN=I1W1uswsfro Your parcel is on its way. For further information, please contact our customer service directly through our website. Regards Valentina

Thanks a lot for your advise ! Best regards Valentina

Thank you for your feedback! I'm glad to hear that our customer service responded quickly and that you're happy with their service. Best regards, Valentina

Thank you for your feedback! We're thrilled to hear that you're very satisfied with the entire process. Your satisfaction is our top priority, and we look forward to continuing to meet your expectations in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Valentina

Hello, Thanks for your opinion. All prices of our footwear are VAT-exempt for non-European countries to help you offset the shipping and customs charges. Shipping to the USA and UK is also significant for us, but we have tried to apply the best possible rate. You ordered a size 43 model, and we sent you the free model in size 43 as well, since sizes are automatically matched. If you need more details, please contact our customer service directly on your web site. Regards, Valentina

Thank you so much for your loyalty and for your positive feedback! We are thrilled to hear that you are satisfied with our service. Your satisfaction is our priority, and we constantly strive to provide you with the best possible experience. If you have any suggestions or specific needs in the future, please don't hesitate to let us know. Thanks again for being a part of our loyal customer community! Regards, Valentina

Thank you for your feedback! We're happy to hear that you like the shoes and that they arrived quickly. We understand that import taxes can be frustrating, but they are applied by customs and are beyond our control. The prices of our footwear are VAT-exempt precisely to help our customers outside Europe offset these costs. Despite this, we're thrilled to know it won’t deter you from purchasing again. If you have any further questions or need assistance with your next order, please don't hesitate to reach out. We appreciate your understanding and continued support! Best regards, Valentina

Thank you very much for your review! We're glad to hear you found our site easy to navigate and that your question was promptly answered. We're also pleased that the delivery to the UK was fast, taking only two days with DHL. Regards, Valentina

Thank you very much for your review! We are delighted that you find our products easy to order and excellent. Your recommendation means a lot to us. See you soon! Valentina