What do Internet users think about magimix.co.uk ?

Magimix is praised for a smooth online experience, with easy navigation, clear product information and a straightforward ordering process. Customers also mention swift delivery, careful packaging and useful communications that make the purchase feel simple and well handled. Several reviews highlight competitive pricing, including sale periods, along with prompt service and easy warranty registration. Some customers say they return to Magimix as part of a family habit, which adds a sense of trust to the brand. Magimix gathers overwhelmingly positive reviews with 636 reviews published in total and an average rating of 4.7 stars.

Reviews for Magimix.co.uk

Total: 636 reviews since 03/06/2022

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4.7

Based on 175 reviews from the last 12 months

5

81%
4

9%
3

3%
2

2%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Magimix is praised for a smooth online experience, with easy navigation, clear product information and a straightforward ordering process. Customers also mention swift delivery, careful packaging and useful communications that make the purchase feel simple and well handled.

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Delivery

131 reviews mention delivery, with 91% positive feedback.

"Good deal. Quick delivery. Well packaged."

"Does everything I want it to do. Great Service. Fast Delivery"

"Easy to navigate and delivered swiftly in very good protective packaging"

Digital experience

73 reviews mention the digital experience, with 96% positive feedback.

"Easy to shop from."

"Bought on line - easy process"

"Easy to browse. Timely notifications. Prompt delivery. Prices reflected on market place."

Responsiveness

10 reviews mention our responsiveness, with 90% positive feedback.

"Fast efficient service Thank you"

"Efficient service and speedy delivery of my new processor"

"Excellent customer service. Always came back to me in a very short time."

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5 ★

A. A.
3 Jan 2024
Verified review
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Very easy to navigate
Experience from: 26 Nov 2023
A. A.
31 Dec 2023
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It was very easy to order and pay. My only complaint was in trying to upload the receipt to register the guarantee. It was in email form which cannot be uploaded onto the site but I sent an email to Customer Services and received an email back with confirmation that it was registered.
Experience from: 13 Dec 2023
A. A.
29 Dec 2023
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Very happy with the services provided! Easy to purchase and super fast delivery!! 10/10 💫
Experience from: 28 Nov 2023
A. A.
29 Dec 2023
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I bought a 5200XL at the end of November. It was faulty out of the box - the motor is a dud and the blade only spins very slowly. I contact customer services to ask for a replacement. Rather than an apology or a replacement, I've been sent a list of terms and conditions, been told that 'the returns window has now closed', been asked to check whether my brand new item is still under warranty, been asked to re-pack everything and return (again - with no apology for the fact that I've been sent a faulty product) , had a pick-up arranged for a day that I wasn't available, rescheduled work in order to be in for the pickup driver, had the driver refuse to pick up the parcel because Magimix didn't send him the correct barcode, when I emailed about this been told that I should wait and arrange a pickup 'in the new year', when I said that this wasn't acceptable been told that I should arrange and pay for the return myself. Are you bored and exhausted by this list? I certainly am! So now, three weeks after paying a huge sum for a top-of-the range food processor, I have a faulty product taking up a huge amount of space in my hallway and absolutely no confidence that I will have a working processor in time for prepping Christmas food. I honestly can't believe I paid for this experience! I bought magimix because of the quality. I understand that faults occur in expensive products, but when this happens it should be sorted by top-notch customer service. I would have had better service at Aldi. Zero stars!
Experience from: 28 Nov 2023
A. A.
29 Dec 2023
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Great service and fast delivery!
Experience from: 29 Nov 2023
A. A.
29 Dec 2023
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Very happy.
Experience from: 29 Nov 2023
A. A.
29 Dec 2023
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Good product! Even a little problem after delivered. Customer service solution of the problem efficient.
Experience from: 30 Nov 2023
A. A.
29 Dec 2023
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Very easy layout.
Experience from: 11 Dec 2023
A. A.
29 Dec 2023
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Easy to navigate and very informative
Experience from: 29 Nov 2023
A. A.
29 Dec 2023
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This 4200XL is a willing workaholic of the kitchen. Love it to bits.
Experience from: 29 Nov 2023
A. A.
29 Dec 2023
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Quick and easy transaction with excellent delivery service. No isssues.
Experience from: 24 Nov 2023
A. A.
29 Dec 2023
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Very convenient
Experience from: 30 Nov 2023
A. A.
29 Dec 2023
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Very quick delivery
Experience from: 29 Nov 2023
A. A.
29 Dec 2023
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Very straightforward and customer friendly.
Experience from: 30 Nov 2023
A. A.
29 Dec 2023
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Easy to order and quick delivery
Experience from: 1 Dec 2023
A. A.
14 Dec 2023
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Very easy to deal with
Experience from: 26 Nov 2023
A. A.
14 Dec 2023
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Quick delivery, easy to use website
Experience from: 24 Nov 2023
A. A.
14 Dec 2023
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Ordering was easy and delivery was prompt. Very happy
Experience from: 27 Nov 2023
A. A.
10 Oct 2023
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Was easy enough to order, no problems encountered.
Experience from: 12 May 2023
A. A.
23 Jul 2023
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Terrible shipping service and customer service
Experience from: 6 Jun 2023