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Review Summary
Magimix is praised for a smooth online experience, with easy navigation, clear product information and a straightforward ordering process. Customers also mention swift delivery, careful packaging and useful communications that make the purchase feel simple and well handled.
Delivery
"Good deal. Quick delivery. Well packaged."
"Does everything I want it to do. Great Service. Fast Delivery"
"Easy to navigate and delivered swiftly in very good protective packaging"
Digital experience
"Easy to shop from."
"Bought on line - easy process"
"Easy to browse. Timely notifications. Prompt delivery. Prices reflected on market place."
Responsiveness
"Fast efficient service Thank you"
"Efficient service and speedy delivery of my new processor"
"Excellent customer service. Always came back to me in a very short time."
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D. H.
3 Nov 2024
Verified reviewEasy to use website with clear product descriptions - and dispatch of my toaster was fast. A 'seamless transaction'; I'm very pleased.
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M. M.
3 Nov 2024
Verified reviewExcellent service
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E. G.
3 Nov 2024
Verified reviewEasy to use website good communication and first class product
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G. C.
3 Nov 2024
Verified reviewI had no problem with the return process.
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J. F.
3 Nov 2024
Verified reviewAmazing super quality toaster highly recommended quick delivery
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P. B.
3 Nov 2024
Verified reviewVery easy to buy and good updates on delivery.
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W. W.
3 Nov 2024
Verified reviewEasy to navigate, no problems for me at all
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A. S.
3 Nov 2024
Verified reviewNo problem ordering, however still waiting for their response to my returned product to see if they will refund.
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M. K.
18 Oct 2024
Verified reviewI gave 5 stars for the excellent way it was packaged, and the very good delivery servicethe Magimix is a present for my granddaughter and as of yet she hasn't used it,
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L. W.
16 Oct 2024
Verified reviewVery good
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C. B.
16 Oct 2024
Verified reviewVery easy and simple to choose between products and to then make a purchase
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R. H.
13 Oct 2024
Verified reviewgreat.. got a reduction and it arrived quickly and well wrapped
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J. L.
13 Oct 2024
Verified reviewThe online ordering process was easy I ordered direct from Magimix and the cook expert arrived very promptly. The delivery driver notified me short time before he arrived. It was well packaged
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V. R.
11 Oct 2024
Verified reviewVery easy to use website. I found what I wanted straight away. Ordering was straightforward and delivery was quick.
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M. M.
6 Oct 2024
Verified reviewEasy to find product on e-shop and order. Arrived very quickly.
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A. I.
4 Oct 2024
Verified reviewEasy to use
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S. S.
3 Oct 2024
Verified reviewEasy to use website and fast delivery.
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A. A.
3 Oct 2024
Verified reviewThe website was very easy to use clearly showing all options including the capacity by measuring how much meat you may use ie; 500g - 1kg or more.
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A. A.
3 Oct 2024
Verified reviewOrdering was simple and the product arrived on time via courier two days later.
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A. A.
3 Oct 2024
Verified reviewHard to navigate. zero communication after placing order. No acknowledgment, shipping or tracking information
Reply from Magimix.co.uk
Thank you for sharing your review with us. At Magimix we aim to provide excellent customer service and we are truly sorry we didn't meet our own high standards on this occasion. E-mails and text messages from Magimix and DPD should have been sent out to provide you with up-to-date information regarding the status of your order; and we are truly sorry this didn't happen. Please be reassured we will investigate in full. If you require any assistance with your order in the future, please feel free to contact the Customer Care Team via the Magimix website. Jenny Magimix
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