Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"Always great service and communication."
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
10 Nov 2021
Verified reviewPerfect
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A. A.
10 Nov 2021
Verified reviewExcellent service.
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A. A.
10 Nov 2021
Verified reviewhighly recommend Lacoste products
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A. A.
10 Nov 2021
Verified reviewQuick delivery time
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A. A.
10 Nov 2021
Verified reviewNo because the fittings are too small
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A. A.
10 Nov 2021
Verified reviewAlways quality what I expect
Reviews displayed in chronological order