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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
"Slick website and delivery service."
Digital experience
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
"The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly…"
The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly bigger teens
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
22 Nov 2021
Verified reviewThe link provided by Lacoste by email with which to track delivery did not work at any point, despite trying it on multiple occasions. Only when I was notified by the courier, DPD, that they were delivering a package from SOLODI (I had to look this up to establish the link to Lacoste) could I track it. Despite this inconvenience, the package did arrive in a timely fashion.
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A. A.
22 Nov 2021
Verified reviewGreat
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A. A.
20 Nov 2021
Verified reviewEfficient and effective
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A. A.
20 Nov 2021
Verified reviewLove Lacoste
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A. A.
20 Nov 2021
Verified reviewArrived in good time
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A. A.
20 Nov 2021
Verified reviewPlain and simple process, the website is easy to navigate and delivery is always swift
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A. A.
19 Nov 2021
Verified reviewTop quality brand, covers all ages and fashionable throughout its range, never had a issue on quality or service,
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A. A.
19 Nov 2021
Verified reviewExcellent product and service always kept in the loop and delivery very quick
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A. A.
19 Nov 2021
Verified reviewComfortable
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A. A.
18 Nov 2021
Verified reviewI love the brand. It gives so much good stuff to offer.
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A. A.
18 Nov 2021
Verified review....
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A. A.
18 Nov 2021
Verified reviewWhere is my item
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A. A.
18 Nov 2021
Verified reviewHaving been a fan of the lacoste brand for years, and buying lacoste on a regular basis, this is the first time I've ordered directly from them. Website is easy to follow and understand, delivery was quick and easy.
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A. A.
18 Nov 2021
Verified reviewWould recommend
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A. A.
18 Nov 2021
Verified reviewI will always recommend Lacoste and I am 78 in january
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A. A.
17 Nov 2021
Verified reviewExcellent service, easy ordering. 100%
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A. A.
17 Nov 2021
Verified reviewNothing
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A. A.
17 Nov 2021
Verified reviewI have always worn Lacoste and now like my son in your clothing.
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A. A.
17 Nov 2021
Verified reviewGood quality. Speedy delivery Easy to navigate website Win win win!
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A. A.
17 Nov 2021
Verified reviewNo I wouldn’t
Reviews displayed in chronological order
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