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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
17 Jan 2022
Verified reviewNone
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A. A.
17 Jan 2022
Verified reviewGood delivery and well packed
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A. A.
17 Jan 2022
Verified reviewFast and convenient service
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A. A.
17 Jan 2022
Verified reviewI absolutely love Lacoste. Service is fast. Quality of f the products are very high and the staff in store are always extremely helpful.
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A. A.
17 Jan 2022
Verified reviewAlways good quality products, just a nitemare if you have to return items ! It should be made easier to return items !
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A. A.
17 Jan 2022
Verified reviewI would recommend lacoste to anyone.Due to its exclusivity and exceptional,colourfull designs and fabrics.
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A. A.
17 Jan 2022
Verified reviewLacoste forgot to add a line to the address. Which means the transporter didn't have the flat number and the name of the building, they had to deliver it to a shop next to my house. It tooks me hours to find where my parcel was, it was very stressful. I don't understand why Lacoste did not added the flat number to the parcel label because the right address was on my order confirmation. It caused a lot of trouble.
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A. A.
17 Jan 2022
Verified reviewGood
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A. A.
17 Jan 2022
Verified reviewGreat communication fast delivery well packaged
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A. A.
17 Jan 2022
Verified reviewDelivery arrived on time for Christmas
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A. A.
17 Jan 2022
Verified reviewNo email sent to me so that I can return the product as I have requested twice.
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A. A.
17 Jan 2022
Verified reviewbest gift
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A. A.
17 Jan 2022
Verified reviewwould highly recommended ordering from Lacoste! Great service fast delivery!
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A. A.
17 Jan 2022
Verified reviewReally like the gift box
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A. A.
17 Jan 2022
Verified reviewAlways helpful. Returns handle efficiently. Have trust in the service and the items sold.
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A. A.
17 Jan 2022
Verified reviewQuick delivery now…
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A. A.
17 Jan 2022
Verified reviewYes
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A. A.
17 Jan 2022
Verified reviewYes and been shopping with yous for years thanks
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A. A.
17 Jan 2022
Verified reviewGreat product and fast delivery
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A. A.
17 Jan 2022
Verified reviewGreat quality tops good delivery.
Reviews displayed in chronological order
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