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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
20 Jan 2022
Verified reviewI find your sizing isn't great but quality of clothes good but terrible when comes to Washing your clothing that not good either
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A. A.
20 Jan 2022
Verified reviewReceived faulty trainers
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A. A.
20 Jan 2022
Verified reviewClassic Polo's
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A. A.
20 Jan 2022
Verified reviewHigh quality and perfect style. Love them.
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A. A.
20 Jan 2022
Verified reviewReview the timings of sale items not fair I paid £100 for my item and before I even received it it went down in price
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A. A.
20 Jan 2022
Verified reviewAppalling customer service. A waste of time
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A. A.
20 Jan 2022
Verified reviewGreat quality classic style, good value
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A. A.
20 Jan 2022
Verified reviewGreat brand, great service
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A. A.
20 Jan 2022
Verified reviewTop quality service and goods
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A. A.
20 Jan 2022
Verified reviewWorked well, quick and effective delivery.
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A. A.
20 Jan 2022
Verified reviewQuality items - great packaging
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A. A.
20 Jan 2022
Verified reviewSmart & Stylish, Classic Lacoste
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A. A.
20 Jan 2022
Verified reviewDelivered nicely packed
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A. A.
19 Jan 2022
Verified reviewN/a
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A. A.
19 Jan 2022
Verified reviewSuperb service from ordering to delivery very efficient excellent service
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A. A.
19 Jan 2022
Verified reviewLovely shirt
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A. A.
19 Jan 2022
Verified reviewVery poor customer service, if your order is incorrect they are no help at all, they keep sending me incorrect sizes and no one within customer service can help!
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A. A.
19 Jan 2022
Verified reviewAlways great service and fast delivery times. I would definitely recommend Lacoste to anyone thinking about purchasing quality clothing at reasonable prices.
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A. A.
19 Jan 2022
Verified reviewGreat service
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A. A.
19 Jan 2022
Verified reviewEfficient and speedy delivery and well packaged.
Reviews displayed in chronological order
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