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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
4 Feb 2022
Verified reviewSimple easy process
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A. A.
4 Feb 2022
Verified reviewI wear only Lacoste garments for the last 5-6 years and I would recommend to anyone to try it.
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A. A.
4 Feb 2022
Verified reviewGreat product, well made
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A. A.
4 Feb 2022
Verified reviewExcellent delivery experience with good communications throughout
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A. A.
4 Feb 2022
Verified reviewGreat service and easy returns (if needed)
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A. A.
3 Feb 2022
Verified reviewPrompt delivery - easy returns - well packaged
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A. A.
3 Feb 2022
Verified reviewLacoste one of the best
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A. A.
3 Feb 2022
Verified reviewI should charge you how good I make your Lacoste brand look when I’m wearing it lol Maybe in the future I could design some exclusive garments as well as model them But I’m not paying ridiculous amount of money to customise garments when you don’t have enough available options to choose from
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A. A.
3 Feb 2022
Verified reviewLacoste is a quality brand.
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A. A.
3 Feb 2022
Verified reviewLove Lacoste
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A. A.
3 Feb 2022
Verified reviewThe labelling looks fake and not the same as all the other Lacoste polo shirts I have
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A. A.
3 Feb 2022
Verified reviewGreat clothes
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A. A.
3 Feb 2022
Verified reviewAlways pleased to shop with lacoste and know products will last many many years. I still have jumpers I bought over 20 years ago.....that's a statement of Lacoste quality and durability. True luxury
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A. A.
3 Feb 2022
Verified reviewProduct arrived quickly and well packed and was of good quality.
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A. A.
3 Feb 2022
Verified reviewAfter sales service absolutely terrible, still waiting on the shipping charge refund as I didn’t receive the tee shirt
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A. A.
3 Feb 2022
Verified reviewEasy to order. Quick delivery and we’ll packaged.
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A. A.
3 Feb 2022
Verified reviewVery good service
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A. A.
3 Feb 2022
Verified reviewI buy from Lacoste regularly because the quality of the clothing is second to none!
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A. A.
3 Feb 2022
Verified reviewPrompt delivery, though the tracking link in the email from Lacoste never worked. This was also the case with my last on-line order a couple of months ago. Communication from the courier itself, who contacted me separately were clear and timely.
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A. A.
3 Feb 2022
Verified reviewI would highly recommend the online buying experience.
Reviews displayed in chronological order
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