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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
3 Mar 2022
Verified reviewLovely website and good clothing.
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A. A.
3 Mar 2022
Verified reviewFab fit looks great
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A. A.
3 Mar 2022
Verified reviewNice and easy website, great simple design and user friendly
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A. A.
3 Mar 2022
Verified reviewDelivery company very poor.
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A. A.
3 Mar 2022
Verified reviewEasy to order
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A. A.
3 Mar 2022
Verified reviewRefunds take far too long with not communication
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A. A.
3 Mar 2022
Verified reviewHappy with delivery but wish it was free over £50 not £80 as would then buy more
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A. A.
3 Mar 2022
Verified reviewFor everybody’s bag❤️❤️❤️
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A. A.
3 Mar 2022
Verified reviewVery lovely colour
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A. A.
3 Mar 2022
Verified reviewhappy
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A. A.
2 Mar 2022
Verified reviewHighly
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A. A.
2 Mar 2022
Verified reviewEasy to order and great products
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A. A.
2 Mar 2022
Verified reviewMy own order has a defect! Gum was used to patch the lace area instead of the factory tread.
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A. A.
2 Mar 2022
Verified reviewA bit expensive, but good quality and design products, it's just a bit difficult sometimes to find the correct size that you want
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A. A.
2 Mar 2022
Verified reviewVery nice
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A. A.
2 Mar 2022
Verified reviewNEVER. Still waiting on refund and no response from e mails. Worst shopping experience ever.
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A. A.
2 Mar 2022
Verified reviewI definitely will be recommending
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A. A.
2 Mar 2022
Verified reviewPure excellence
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A. A.
2 Mar 2022
Verified reviewAlways well made. Great for the flaneur fraternity.
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A. A.
2 Mar 2022
Verified reviewDefinitely recommend to friends
Reviews displayed in chronological order
Contact
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