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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
26 Apr 2022
Verified reviewGreat service and prompt service
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A. A.
26 Apr 2022
Verified reviewAlways had a good shopping experience
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A. A.
26 Apr 2022
Verified reviewThe shipping was a bit slow.
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A. A.
26 Apr 2022
Verified reviewIt’s had Hasn’t arrived
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A. A.
26 Apr 2022
Verified reviewFree return process is easy to do as I'd bought 2 sizes to try
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A. A.
26 Apr 2022
Verified reviewLacoste good are very well made
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A. A.
26 Apr 2022
Verified reviewThe material quality and perfection of the design is what attracts me To this Brand
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A. A.
24 Apr 2022
Verified reviewAlways good service
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A. A.
24 Apr 2022
Verified reviewstaff are always happy to help especially the Lakeside Branch in Essex
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A. A.
24 Apr 2022
Verified reviewGot some great shorts and tee shirts which (after learning shorts with a 38 waist are a Lacoste (European?) 48 ) were a perfect fit
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A. A.
24 Apr 2022
Verified reviewLacoste may be a bit pricey but you have to pay for quality.
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A. A.
23 Apr 2022
Verified reviewQuick delivery
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A. A.
23 Apr 2022
Verified reviewvery good
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A. A.
23 Apr 2022
Verified reviewSend the shorts back to France costing me £ 15.00 in delivery and Lacoste returned them as they would not receive them at the other end......very unhappy with the service. Will not be buying from Lacoste in the future...!
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A. A.
23 Apr 2022
Verified reviewMy last 2 orders from Lacoste website have not arrived and it has taken nearly 4 weeks to get a refund. I will not be ordering from your website again but will place an order from one of your boutiques
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A. A.
23 Apr 2022
Verified reviewGreat price for excellent quality
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A. A.
22 Apr 2022
Verified reviewTrue to size
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A. A.
22 Apr 2022
Verified reviewTo be fare they am fantastic but on 1 or 2 things they need to sort out please get this right lacoste as its expensive when You dont
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A. A.
22 Apr 2022
Verified reviewAlways easy yo deal with
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A. A.
21 Apr 2022
Verified reviewLacoste polo tops are essential to my summer wardrobe, so easy to wear and feel they right.
Reviews displayed in chronological order
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