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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
2 Jun 2022
Verified reviewVery happy
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A. A.
2 Jun 2022
Verified reviewI brought two of these polos one navy one green but unfortunately they already had a navy one, I was very disappointed that you can’t just exchange at one of the boutiques for a different colour, I did try to return but it was a lot of fuss so I’ve ended up keeping an unwanted gift that is no good to me, I have used Lascoste for many many years and find the quality is excellent but I would never order online again.
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A. A.
2 Jun 2022
Verified reviewThe qualities are excellent. It was a perfect fit on my body. I have no regrets about my order.
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A. A.
2 Jun 2022
Verified reviewAlways good service. Quick delivery. Items are sometimes expensive but you can't really put a price on quality. I will definately buy more.
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A. A.
2 Jun 2022
Verified reviewExcellent
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A. A.
1 Jun 2022
Verified reviewGood customer service
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A. A.
1 Jun 2022
Verified reviewI'm very satisfied with the service provided by Lacoste
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A. A.
1 Jun 2022
Verified reviewAlways a first class service
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A. A.
1 Jun 2022
Verified reviewExcellent service
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A. A.
1 Jun 2022
Verified reviewVery impressive polo. Lovely pink. Just right
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A. A.
1 Jun 2022
Verified reviewVery good service. Arrived quickly and in good order, packaged very well. Highly recommend.
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A. A.
1 Jun 2022
Verified reviewYes
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A. A.
1 Jun 2022
Verified reviewI’m very happy with the service from Lacoste
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A. A.
30 May 2022
Verified reviewGood quality product but needs better description to avoid wasting time / money / effort and trust of customer
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A. A.
30 May 2022
Verified reviewArrived promptly but unfortunately had to return item still waiting for a response!
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A. A.
29 May 2022
Verified reviewBrilliant style and material
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A. A.
29 May 2022
Verified reviewAlways good service
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A. A.
29 May 2022
Verified reviewThis was a present for my Granddaughter . She was fascinated with the crocodile logo on my Lacoste tee shirt so I thought I would buy this for her.
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A. A.
29 May 2022
Verified reviewGreat brand
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A. A.
29 May 2022
Verified reviewBest
Reviews displayed in chronological order
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