What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Excellent customer service and product highest quality.
Experience from: 24 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
I am very happy I got what I want very impressed
Experience from: 24 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easy to order, nice purchase
Experience from: 25 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Great service from Lacoste
Experience from: 25 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied with the service and products.
Experience from: 22 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Excellent service
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Disappointed with the quality of the finish
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
I would recommand lacoste to my family & friends
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Lacoste shirts always fit and keeps shape
Experience from: 21 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Quality product
Experience from: 21 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
It's Lacoste, you have to know it. Down to the smallest detail. Perfect in every aspect.
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Sorry I charge £4.99 for reviews
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Good service
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Service was good and comparable to other companies/websites
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Good service. I did have an issue with getting the QR code for the return of an item but called them and they were very nice. It did take a while to get the email as they were super busy as the return system was not working properly and they had to do it manually. Returns was very easy with a courier picking up the item almost immediately
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Great material
Experience from: 22 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Stylish clothing made well
Experience from: 23 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
The Lacoste product are great quality The sale events are value for money
Experience from: 20 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Great service, fast delivery
Experience from: 21 Jun 2023
A. A.
28 Jul 2023
Verified review
Collected and verified by Verified Reviews
Brilliant service from Lacoste
Experience from: 21 Jun 2023