Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
-
Kevin L.
2 Jul 2025
Verified review100%
-
Allwyn D.
2 Jul 2025
Verified reviewNot satisfied with the product
-
Martin H.
2 Jul 2025
Verified reviewVery happy with service.
-
Paul G.
2 Jul 2025
Verified reviewVery good service by Lacoste
-
James S.
2 Jul 2025
Verified reviewExcellent service and I’m well looked after. 1st Class
-
M. A.
2 Jul 2025
Verified reviewThe clothes and shoes look nice and usually fit well and are comfortable
-
A. T.
1 Jul 2025
Verified reviewnever disappointed with any purchases
-
Angela T.
1 Jul 2025
Verified reviewhighly recomend quality is exceptional
-
Jason W.
30 Jun 2025
Verified reviewQuality and classy clothing
-
Shaun H.
30 Jun 2025
Verified reviewGreat service
-
Colin H.
29 Jun 2025
Verified reviewGreat brand and very good service
-
D. T.
29 Jun 2025
Verified reviewThe service from Lacoste is second to none
-
Ian M.
29 Jun 2025
Verified reviewMy grandson loves this jacket
-
Colin J.
29 Jun 2025
Verified reviewI’m very satisfied with customer care.
-
Eugene C.
29 Jun 2025
Verified reviewNever had any problems with any purchase.
-
Marzhan Y.
29 Jun 2025
Verified reviewThank you, I am very pleased with the quality of your things, I always buy things for myself and my children, your quality is super, thank you
-
Lauren A.
29 Jun 2025
Verified reviewThe staff in the Trafford Centre store are AMAZING. Cannot recommend them enough. The best service - I love shopping there!
-
Adam G.
28 Jun 2025
Verified reviewQuality product with great service
-
David Y.
28 Jun 2025
Verified reviewExcellent clothing and the service is very good. Prompt delivery aswell.
-
Chris G.
28 Jun 2025
Verified reviewReally good lovely quality
Reviews displayed in chronological order