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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Adrian W.
11 Oct 2025
Verified reviewIt’s my favourite brand , quality never goes out of fashion
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W. H.
11 Oct 2025
Verified reviewAlways great style and quality
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R. L.
11 Oct 2025
Verified reviewExcellent service
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Suhel P.
11 Oct 2025
Verified reviewOrder return but lost in warehouse customer service they not help for refund not happy at all
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Paul D.
11 Oct 2025
Verified reviewGreat item comfortable and great fit
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James R.
11 Oct 2025
Verified reviewexcellent
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Lee R.
10 Oct 2025
Verified reviewExcellent company and very friendly staff at shops
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Peter D.
10 Oct 2025
Verified reviewI always enjoy my Lacoste purchases
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Edward D.
10 Oct 2025
Verified reviewxxxx
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Claire Q.
10 Oct 2025
Verified reviewGreat quality
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John R.
9 Oct 2025
Verified reviewGreat service quick delivery
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Glen M.
8 Oct 2025
Verified reviewYes on some products
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Andrew L.
8 Oct 2025
Verified reviewIt’s great
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Christopher R.
8 Oct 2025
Verified reviewI love Lacoste. Favourite brand. Polos could be cheaper though as they don’t wash well.
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Graham U.
8 Oct 2025
Verified reviewGood value and good service
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Keith H.
8 Oct 2025
Verified reviewTrusted brand. Quality material and good fit
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Ronald G.
8 Oct 2025
Verified reviewThe online service and delivery remain excellent.
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Alistair M.
8 Oct 2025
Verified reviewI've worn your products for decades good quality and lasts for along time,
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Carl S.
8 Oct 2025
Verified reviewMore than satisfied with service I have received
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Michael C.
8 Oct 2025
Verified reviewFast delivery and well packaged
Reviews displayed in chronological order
Contact
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