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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Quick delivery no problem"
"Quick delivery"
"Always quality goods, fast delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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F. B.
2 Mar 2026
Verified reviewGreat products
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John M.
2 Mar 2026
Verified reviewYes, good brand well known. But always be careful of sizing and check the quality. Returns don't work the way they are meant to. DPD Portal is no use for Northern Ireland.
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Ian J.
2 Mar 2026
Verified reviewQuality
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Arti S.
2 Mar 2026
Verified reviewGreat service.
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Venkatesh P.
2 Mar 2026
Verified reviewIts good but unhappy
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James C.
2 Mar 2026
Verified reviewVery good - delivered quick and received nice gift, thanks
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J. T.
2 Mar 2026
Verified review5 star
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Stephen S.
2 Mar 2026
Verified reviewWould reccermend depending on peoples budget
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Stefano C.
2 Mar 2026
Verified reviewAverage experience online, in store is much better.
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Liam M.
2 Mar 2026
Verified reviewOrdered the jumper to match, emailed me 2 weeks later, saying it was out of stock. Didn’t really want the bottoms on their own, but can’t be hassled to return them.
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Mostafa G.
2 Mar 2026
Verified reviewLacoste made for the boss that label recognise
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Petra B.
2 Mar 2026
Verified reviewI am always very satisfied with Lacoste and my go to brand for casual and smart casual looks.
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David C.
2 Mar 2026
Verified reviewI’ve been buying lactose for 20 years I find they don’t just cater for the younger generation
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Miguela S.
2 Mar 2026
Verified reviewHighly recommended!
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J. N.
1 Mar 2026
Verified reviewDefinitely would recommend to friends and family
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Urbano B.
1 Mar 2026
Verified reviewVery like
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Christopher K.
1 Mar 2026
Verified reviewFirst class service 10 out of 10 yes i would recommend to family and friends 100%
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A. H.
1 Mar 2026
Verified reviewEfficient & easy to use website
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Andres S.
1 Mar 2026
Verified reviewI returned 10 days I go, but I still haven't receive my refund!
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Joanne M.
1 Mar 2026
Verified reviewLove Lacoste
Reviews displayed in chronological order
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