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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Patricia K.
14 Mar 2026
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Love Lacoste clothing
Experience from: 9 Feb 2026
Zvjezdana M.
14 Mar 2026
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Nice!
Experience from: 7 Feb 2026
Jocelyn P.
14 Mar 2026
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Yes
Experience from: 6 Feb 2026
Lynval R.
13 Mar 2026
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Top quality
Experience from: 10 Feb 2026
Fereshteh B.
13 Mar 2026
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I'm very satisfied with the service offered by Lacoste
Experience from: 31 Jan 2026
Alasdair K.
13 Mar 2026
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Satisfied
Experience from: 12 Feb 2026
Geanie W.
13 Mar 2026
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lacoste service is great, would definitely recommend
Experience from: 11 Feb 2026
Mateusz B.
13 Mar 2026
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Service is good.
Experience from: 11 Feb 2026
Sean -.
13 Mar 2026
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Good job.
Experience from: 12 Feb 2026
Rehman B.
13 Mar 2026
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good service
Experience from: 10 Feb 2026
Monanza D.
13 Mar 2026
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Very happy with the service thank you
Experience from: 11 Feb 2026
Dannielle G.
13 Mar 2026
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No would Oder from here again
Experience from: 11 Feb 2026
S. J.
13 Mar 2026
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I'm very happy with Lacoste
Experience from: 11 Feb 2026
Golshan B.
13 Mar 2026
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Great
Experience from: 11 Feb 2026
N. S.
13 Mar 2026
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N/a
Experience from: 9 Feb 2026
Miss D.
13 Mar 2026
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Yea I will
Experience from: 11 Feb 2026
Jonathan C.
13 Mar 2026
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Best company ever quality clothes quality prices quality service and quality loyalty sceam i love Lacoste and Lacoste loves me 🇫🇷🐊
Experience from: 10 Feb 2026
David H.
13 Mar 2026
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Good quality clothing
Experience from: 10 Feb 2026
Kevin Y.
13 Mar 2026
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Satisfied
Experience from: 11 Feb 2026
Julius christian D.
12 Mar 2026
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Very satisfied with my orders. More sales please!
Experience from: 7 Feb 2026