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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Lakshini K.
10 Jun 2026
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good quality product. I’m very happy
Experience from: 7 May 2026
Ojiefo O.
10 Jun 2026
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Good product
Experience from: 7 May 2026
Sean D.
10 Jun 2026
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Quick, efficient service
Experience from: 10 May 2026
Pearl D.
10 Jun 2026
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I am very satisfied with the service.
Experience from: 8 May 2026
B. G.
8 Jun 2026
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No faults with the process of buying the bracelet
Experience from: 9 May 2026
Taylor I.
8 Jun 2026
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I’m very satisfied with the experience in general as maintained only thing is the items could be packed a bit better.
Experience from: 6 May 2026
Russ T.
8 Jun 2026
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Brilliant!
Experience from: 7 May 2026
Hannah A.
8 Jun 2026
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I'm very satisfied.
Experience from: 10 May 2026
D. R.
8 Jun 2026
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Great service
Experience from: 2 May 2026
Simon S.
8 Jun 2026
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Good product deliverd promptly.
Experience from: 5 May 2026
Derek S.
8 Jun 2026
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Excellent, very efficient service
Experience from: 5 May 2026
Eric S.
8 Jun 2026
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Bought Lacoste for over 50 years never once been disappointed
Experience from: 4 May 2026
Tony D.
8 Jun 2026
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Regular buyer can't fault the quality.
Experience from: 4 May 2026
J. J.
8 Jun 2026
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I like Lacoste for a great quality and good prices. I'm glad to recommend this shop to my friends.
Experience from: 4 Apr 2026
Chris H.
8 Jun 2026
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Easy ordering, kept informed on delivery and arrived on time
Experience from: 4 May 2026
Derek T.
7 Jun 2026
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Just the issue of delivery options at the momment which have been restricted at the momment. No. delivery pickup point causing issues for me
Experience from: 8 May 2026
N. S.
7 Jun 2026
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Everyone in my family wears Lacoste!
Experience from: 6 May 2026
Colette T.
7 Jun 2026
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Good website, easy to order and fast delivery. Excellent service.
Experience from: 7 May 2026
M. A.
7 Jun 2026
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Very happy
Experience from: 2 May 2026
Shaun J.
7 Jun 2026
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Never let me down on anything
Experience from: 7 May 2026