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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Chris H.
23 Jul 2026
Verified reviewreliable
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Joanne J.
23 Jul 2026
Verified reviewPoor. I was so disappointed with the poor customer service due to late delivery that I returned them. Item was a Father’s Day present and didn’t arrive in time as it should. Will not be shopping with Lacoste again.
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Leigh S.
23 Jul 2026
Verified reviewService and quality 10 out of 10
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Allwyn D.
23 Jul 2026
Verified reviewAgain packing have dropped in quantity
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Ioana F.
23 Jul 2026
Verified reviewGood service
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Russel H.
23 Jul 2026
Verified reviewI have been buying lacoste products all my adult life, of course I would recommend.
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David T.
23 Jul 2026
Verified reviewGreat service a little slow with the delivery
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Debra H.
23 Jul 2026
Verified reviewQuick service and informed all of the way!
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Vincent C.
23 Jul 2026
Verified reviewVERY SATISFIED
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Georgia M.
23 Jul 2026
Verified reviewGreat quality
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Ben S.
23 Jul 2026
Verified reviewThe delivery time needs to be a bit clearer, and the pricing for some items can be quite ridiculous, but apart from that the product and service is great.
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Madeleine P.
23 Jul 2026
Verified reviewThe customer service I received was above and beyond,very helpful and incredibly knowledgeable
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Thelma O.
23 Jul 2026
Verified reviewI'm very satisfied
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Brett S.
23 Jul 2026
Verified reviewGreat service arrived in a couple of day of purchase
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Kenneth W.
23 Jul 2026
Verified reviewEverything about Lacoste is 100% spot on
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Mark C.
22 Jul 2026
Verified reviewAlways
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Christine T.
22 Jul 2026
Verified reviewGreat service delivered when stated
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Vikrant W.
22 Jul 2026
Verified reviewSatisfied
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Mohammed M.
22 Jul 2026
Verified reviewHappy, shame about the delayed delivery
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Angela L.
22 Jul 2026
Verified reviewA good example of a classic brand; always good fabrics, impeccably made and timeless styles.
Reviews displayed in chronological order
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