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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Alan R.
28 Jul 2026
Verified reviewOnline ordering was very straightforward and returns process was also very easy.
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Richard L.
28 Jul 2026
Verified reviewThis brand feels freash
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Shias D.
28 Jul 2026
Verified reviewOk..
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Martin H.
28 Jul 2026
Verified reviewI feel that the website is a little tricky to use....
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Kevin M.
28 Jul 2026
Verified reviewGood fit comfortable,wash well always look good.
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Haroon R.
28 Jul 2026
Verified reviewGreat variety. Excellent quality and good value
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Stephen O.
28 Jul 2026
Verified reviewDelivered late, was called by Lacoste, who apologised, offered me a £15 credit, not received, chased up on email last week - no response
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Panadura g r D.
28 Jul 2026
Verified reviewI love this brand. They deliver what they promise.
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Diane G.
28 Jul 2026
Verified reviewYes absolutely
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K. K.
28 Jul 2026
Verified reviewIt's OK
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Cee gee J.
27 Jul 2026
Verified reviewToo expensive for no comfort
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Jose M.
27 Jul 2026
Verified reviewYou need to improve your shipping arrangement.
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Anthony G.
27 Jul 2026
Verified reviewFast delivery superb customer service quick to respond with any enquiry
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Nader E.
27 Jul 2026
Verified reviewGOOD
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Laura V.
27 Jul 2026
Verified reviewLove the brand.
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N. S.
27 Jul 2026
Verified reviewSatisfied
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Glyn E.
27 Jul 2026
Verified reviewExcellent
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Rachel W.
27 Jul 2026
Verified reviewReally great sturdy quality
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Sushmito P.
27 Jul 2026
Verified reviewEasy to place order
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J. L.
27 Jul 2026
Verified reviewYes and no. But more likely not. I’m disappointed with sizing.
Reviews displayed in chronological order
Contact
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