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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 269 reviews since 22/05/2021

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4.7

Based on 3 387 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

821 reviews mention delivery, with 89% positive feedback.

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

"Delivery went fine - which is not always the case round here."

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

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5 ★

Layton B.
31 Jul 2026
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Love Lacoste and always have done but I’m limited on what I can purchase due to sizes etc,
Experience from: 24 Jun 2026
Barney S.
31 Jul 2026
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Easy to buy
Experience from: 25 Jun 2026
Jay R.
31 Jul 2026
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Excellent service and quality clothing 56
Experience from: 24 Jun 2026
Richard B.
31 Jul 2026
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Delivery late!
Experience from: 25 Jun 2026
Lee T.
31 Jul 2026
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Great products and service quality
Experience from: 24 Jun 2026
M. G.
31 Jul 2026
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Definitely recommend this product
Experience from: 25 Jun 2026
J. H.
31 Jul 2026
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Always pleased with Lacoste products
Experience from: 27 Jun 2026
Ranjit S.
31 Jul 2026
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Quality clothes
Experience from: 26 Jun 2026
Christopher E.
31 Jul 2026
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Excellent product as usual
Experience from: 24 Jun 2026
Adam B.
31 Jul 2026
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Lovely quality of products and always stylish and fashionable.
Experience from: 24 Jun 2026
Liene L.
31 Jul 2026
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Excellent I love Lacoste
Experience from: 24 Jun 2026
Darren B.
31 Jul 2026
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Fast delivery and quality products
Experience from: 24 Jun 2026
Brian W.
31 Jul 2026
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great cloths
Experience from: 27 Jun 2026
Gary W.
31 Jul 2026
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Always loved Lacoste products .. great quality the lasts the course of time …
Experience from: 24 Jun 2026
Steve M.
31 Jul 2026
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Shrunk after one wash
Experience from: 24 Jun 2026
Stephen L.
31 Jul 2026
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Yes definitely
Experience from: 26 Jun 2026
David G.
31 Jul 2026
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Excellent
Experience from: 24 Jun 2026
Jonathan H.
31 Jul 2026
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There's a few things Lacoste could do better, but here is not the place for me to say it.
Experience from: 26 Jun 2026
Richard G.
31 Jul 2026
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Always quality
Experience from: 24 Jun 2026
Stephen E.
31 Jul 2026
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Very satisfied with the service
Experience from: 26 Jun 2026