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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Sadike M.
3 Aug 2026
Verified reviewFast service
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Andrew F.
3 Aug 2026
Verified reviewi was so unhappy about the above!
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Lee G.
3 Aug 2026
Verified review...
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Robin P.
3 Aug 2026
Verified reviewI have been following Lacoste for a number of years. Always pleased with the product
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Cosmin D.
3 Aug 2026
Verified reviewI wont
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Praveen I.
3 Aug 2026
Verified reviewVery happy with the product
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S. B.
3 Aug 2026
Verified reviewYes
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Kazimiera S.
3 Aug 2026
Verified reviewMe and my son we like Lacoste products very much, They are always very good quality.
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Paul E.
3 Aug 2026
Verified reviewWebsite is easy to navigate
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Joseph S.
3 Aug 2026
Verified reviewGreat range of products, great quality and when they have their sales even greater value too
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S. N.
3 Aug 2026
Verified reviewI thought it will be leather shoes but send like it’s not
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Alison J.
3 Aug 2026
Verified reviewI was very satisfied with the product and service
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Richard L.
3 Aug 2026
Verified reviewThe only recommendation is to have the option to chose my delivery date and i was very disappointed about the condition of the parcel when it arrived. Was damaged by the delivery company
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Carl S.
3 Aug 2026
Verified reviewEverything was fine. The return could of been easier. Ie Lacoste could just send a pr printed return label!
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Simon H.
3 Aug 2026
Verified reviewLove lacoste web site, the products are amazing, delivery was super fast, I would highly recommend them to all family and friends,
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Scott H.
3 Aug 2026
Verified reviewExtremely satisfied. Lovely colour and fit.
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Michael M.
3 Aug 2026
Verified reviewAlways reccomend
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Alison M.
3 Aug 2026
Verified reviewShipping was fast and item well packaged
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Lacoste L.
3 Aug 2026
Verified reviewGood quality product
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Alex P.
3 Aug 2026
Verified reviewOrder was delayed 3x and then never arrived. Took weeks to be told that it isn’t coming and I’ve been given a refund. Thanks?
Reviews displayed in chronological order
Contact
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