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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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P. L.
17 Aug 2026
Verified reviewGreat customer service both online and in store. I appreciate that I can collect my online orders from my local store.
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N. M.
17 Aug 2026
Verified reviewReally like the style!
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Christine O.
17 Aug 2026
Verified reviewStylish, practical trainers. Delivery & packaging of items very quick & secure.
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V. A.
17 Aug 2026
Verified reviewI am satisfied and would recommend to people
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Daniela T.
17 Aug 2026
Verified reviewThe ordering process was straightforward and the trainers were excellent quality, comfortable from the first wear and exactly as described. I would appreciate a faster refund process for returned items, but overall I had a positive experience with Lacoste.
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David S.
17 Aug 2026
Verified reviewReasonable price and quick delivery. Very pleased overall.
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Tina G.
17 Aug 2026
Verified reviewQuick delivery and great customer service 👍
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Deepa B.
17 Aug 2026
Verified reviewTrusted brand. Good service.
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William W.
17 Aug 2026
Verified reviewYes very comfortable and was good sale
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J. E.
17 Aug 2026
Verified reviewYes definitely
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Mustafa S.
17 Aug 2026
Verified reviewAlways Lacoste is an excellent quality
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Andrew S.
17 Aug 2026
Verified reviewGood value
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Karolina C.
17 Aug 2026
Verified reviewNo issues
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Lee W.
17 Aug 2026
Verified reviewExtremely satisfied with overall experience
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Eric H.
17 Aug 2026
Verified reviewi was sent an email with incentives like if i order today i would get a travel pack and it never arrived
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David W.
17 Aug 2026
Verified reviewGreat range of clothing, even for the older generation 👍
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Eugene P.
17 Aug 2026
Verified reviewShopping experience was fine, product was a disappointment
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Jonathan H.
17 Aug 2026
Verified reviewGood
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John B.
17 Aug 2026
Verified reviewI am very happy with the service and quality of the items
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Alan F.
17 Aug 2026
Verified reviewVery good product
Reviews displayed in chronological order
Contact
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