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Review Summary
Kidinn is praised for fast delivery, good packaging, and items arriving as described. A few customers were disappointed by late parcels, one wrong address, and one order that never showed up in the locker.
Delivery
"Fast delivery, perfect safety package - everythin PERFECT !!!! Thank you !!!"
"Good quality product as described and delivered in good time"
"Love the service, I have bought several times and all arrived with in the time snd no breakages"
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A. A.
4 Jan 2022
Verified reviewCame in time for Christmas, very happy!
Reply from Kidinn.com
Dear Jonathan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Jan 2022
Verified reviewGreat job
Reply from Kidinn.com
Dear Matus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Jan 2022
Verified reviewDelivered in good time
Reply from Kidinn.com
Dear Martin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Dec 2021
Verified reviewGreat value, and quick to deliver. Best price for products, will use again
Reply from Kidinn.com
Dear Shuna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Dec 2021
Verified reviewReliable, fast delivery.
Reply from Kidinn.com
Dear Renáta, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Dec 2021
Verified reviewEverything was excellent. From the order to the delivery which was very quick.
Reply from Kidinn.com
Dear Lynn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Dec 2021
Verified reviewFirst rate, cannot complain about any aspect from choosing the product to receiving, which actually arrived earlier than expected, would definitely use again
Reply from Kidinn.com
Dear paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Dec 2021
Verified reviewI was a bit worried because the item was having to come from Spain but I need not have worried. I was kept fully informed of progress and delivery was even one day early. More than made up for the slightly higher price paid!
Reply from Kidinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2021
Verified reviewThe package arrived exacty as promised.
Reply from Kidinn.com
Dear Tiina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2021
Verified reviewAlt fungerede så fint og produktet var som forventet helt i top.
Reply from Kidinn.com
Kære, Tak fordi du tog dig tid til at dele disse kommentarer om din oplevelse med os. Vi er meget glade for at have kunne servicere dig på bedste vis. Denne type feedback giver os mulighed for at identificere, hvad vi gør godt, og på hvilke områder vi skal arbejde på for at forbedre vores kunders oplevelse. Derfor sætter vi pris på din feedback. Du er velkommen til at kontakte vores kundeserviceteam ved at sende en e-mail til support@tradeinn.com med eventuelle bekymringer eller kommentarer. Tak og bedste ønsker,
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A. A.
18 Dec 2021
Verified reviewThey sent me the wrong items and when I emailed for help there were no apology and no effort to send out the correct items. They just told me to return the items. I won’t be buying from here again.
Reply from Kidinn.com
Hello Carly , We greatly appreciate the time you spent to write a review and are very sorry for your comments and inconvenience. We would like to clarify that our return policy that you accepted at the time of purchase clearly indicates that we don't make changes we only offer returns. The return costs will be at our expense as long as the product is actually damaged, defective or the item is incorrect, but if it is a voluntary return the customer will have to pay the return. We are really sorry about the inconveniences again. Cheers,
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A. A.
18 Dec 2021
Verified reviewIt took quite a while to arrive and after reading the reviews I was worried but it did arrive and was well-packed and as described. With Christmas post and the pandemic I am not surprised it took longer. So I am happy with Kidinn.
Reply from Kidinn.com
Dear Jacqueline, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Pleased to be of help.
Show exchanges Hide exchanges -
A. A.
18 Dec 2021
Verified reviewExcellent 👌☺️☺️
Reply from Kidinn.com
Dear Lewis Suahyiri, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2021
Verified reviewI was disappointed with the redesign of the brake bracket. My previous model had a fitting which could be slid on to the brake bolt through an open slot. This newer design means that a hole in the the bracket has to be passed through the brake bolt and is more cumbersome and not as tight fitting.
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A. A.
18 Dec 2021
Verified reviewSuper
Reply from Kidinn.com
Dear Slavka , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2021
Verified review5* Great customer service, kept you updated throughout. Package was well protected. Also really good prices of products. Will definitely place another order with this company 😊
Reply from Kidinn.com
Dear Lorna , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Dec 2021
Verified reviewBrilliant item Fast Delivery Definitely recommended 👍
Reply from Kidinn.com
Dear Naeem , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Dec 2021
Verified reviewvery good
Reply from Kidinn.com
Dear Helen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2021
Verified reviewMe and my son are very satisfield with rucksak and kidinn.
Reply from Kidinn.com
Dear Silvija , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Nov 2021
Verified reviewFantastic service very pleased & happy to recommend.
Reply from Kidinn.com
Dear Kate , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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